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- Tasks: Drive smarter operations and improve service delivery using data insights.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: Enjoy 25 days annual leave, competitive salary, and hybrid working.
- Why this job: Make a real impact by turning data into actionable strategies.
- Qualifications: Experience in Automotive Engineering and strong analytical skills required.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Oldbury – Hybrid - Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team.
Join us as an Improvement Performance Manager and become the driving force behind smarter, more efficient operations within Dedicated Services. You’ll be the vital link between teams, using data and insight to shape strategies that improve service delivery and resource allocation.
Your mission? To turn numbers into action. You’ll analyse trends, apply AI and BI solutions, and provide clear, commercially sound recommendations that make a real impact. This is a role where your ideas will influence decisions at senior levels.
Innovation is at the heart of what we do. You’ll explore future opportunities, measure the impact of change, and ensure every recommendation adds tangible value. Strong relationships and clear communication will be key to your success.
We’re looking for someone highly analytical, calm under pressure, and confident working with large datasets across multiple platforms. If you love turning complexity into clarity and driving continuous improvement, this is the role for you.
What will I be doing?
- Spotting new innovations and turning them into opportunities for outstanding customer outcomes.
- Using AI and BI tools to make smart, data-driven recommendations for change.
- Evaluating decisions and sharing clear, actionable insights with stakeholders.
- Communicating confidently across large groups and building strong relationships at every level.
- Becoming the go-to expert for solution design within Dedicated Services.
- Bringing complex data together into a single, easy-to-understand format.
- Creating and delivering management information (MI) reports on time and with impact.
- Developing modelling tools that support informed decision-making.
- Working closely with business partners to optimise labour and resources.
- Playing an active role in shaping and implementing future state designs.
What do I need?
- Proven experience in Automotive Mechanical Engineering – this is essential.
- Strong knowledge of Microsoft applications, including Excel and PowerPoint.
- Ability to create and deliver impactful presentations with confidence.
- Data-driven mindset with experience in developing data-led solutions.
- Experience working in fast-paced, high-volume operational environments, ideally Just-In-Time (JIT).
- Contribution to systemic modelling tools and decision-making frameworks.
- Project management experience – PRINCE2 or similar qualifications are desirable.
- Experience supporting organisational change and transformation initiatives.
- Ability to collaborate with stakeholders and communicate complex information clearly.
- Skilled in consolidating data from multiple sources into clear, unified formats.
As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus...
Improvement Performance Manager in Oldbury employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Improvement Performance Manager in Oldbury
✨Tip Number 1
Network like a pro! Reach out to current employees at the AA on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Improvement Performance Manager role.
✨Tip Number 2
Prepare for the interview by practising your data storytelling skills. You’ll need to turn those complex datasets into clear, actionable insights, so think of examples where you’ve done this before and be ready to share them.
✨Tip Number 3
Show off your analytical prowess! During interviews, don’t just talk about your experience; bring along some case studies or examples of how you’ve used AI and BI tools to drive improvements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the AA team.
We think you need these skills to ace Improvement Performance Manager in Oldbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Improvement Performance Manager role. Highlight your experience in Automotive Mechanical Engineering and any relevant data-driven projects you've worked on. We want to see how your skills align with our mission!
Showcase Your Analytical Skills: Since this role is all about turning numbers into action, be sure to include examples of how you've used data analysis to drive improvements in previous roles. We love seeing candidates who can demonstrate their analytical prowess!
Communicate Clearly: Strong communication is key in this position. When writing your application, aim for clarity and conciseness. Use straightforward language to explain complex ideas, just like you would when presenting to stakeholders. We appreciate a clear communicator!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The AA!
How to prepare for a job interview at The Automobile Association
✨Know Your Numbers
As an Improvement Performance Manager, you'll be dealing with data all the time. Brush up on your analytical skills and be ready to discuss how you've used data to drive improvements in past roles. Prepare specific examples that showcase your ability to turn numbers into actionable insights.
✨Master Your Presentation Skills
You'll need to communicate complex information clearly, so practice delivering impactful presentations. Use tools like PowerPoint to create engaging slides that highlight your key points. Remember, confidence is key, so rehearse until you feel comfortable presenting your ideas.
✨Showcase Your Innovation Mindset
The AA values innovation, so come prepared with examples of how you've identified opportunities for improvement in previous roles. Think about times when you've implemented new processes or technologies that led to better outcomes. This will demonstrate your proactive approach to driving change.
✨Build Relationships
Strong relationships are crucial for success in this role. Be ready to discuss how you've collaborated with stakeholders in the past. Highlight your communication skills and provide examples of how you've built rapport with teams to achieve common goals. This will show that you're not just a data whiz, but also a team player.
