The Automobile Association is recruiting for Control Tower Customer Service Advisors to support our roadside heroes across the breakdown journey. You will handle around 100 calls daily in a fast-paced, friendly environment and undergo a thorough 3-week training to ensure confident, empathetic support for every customer.
You’ll work with colleagues and third-party partners to deliver top-quality service, update IT systems, and maintain a reassuring, proactive approach even under pressure.
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Control Tower Customer Advisor – High-Impact Support in Oldbury employer: The Automobile Association
The Automobile Association (The AA) is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Oldbury. With a strong focus on employee growth, you will have the opportunity to lead transformative projects while enjoying a hybrid work model that promotes work-life balance. Join us to be part of a forward-thinking team dedicated to modernising technology and enhancing connectivity for a resilient future.
Contact Details:
The Automobile Association Recruitment Team
