At a Glance
- Tasks: Be the friendly face providing first-class service and repairs at customers' locations.
- Company: Join the AA, a renowned brand in the motoring industry with a commitment to excellence.
- Benefits: Enjoy flexible hours, competitive salary, free breakdown cover, and comprehensive training.
- Why this job: Become a hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Diversity and inclusion are key; we support your career growth with tailored development programs.
The predicted salary is between 30500 - 42000 £ per year.
Company description
Better hours, better pay, join the AA.
Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays.
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Look at all things The AA at our You Tube channel: The AA – YouTube
Our commitments:
Basic Salary, £38,277 *This includes a location allowance.
• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
• Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
• Free breakdown cover from day one.
• 23 days holidays (increases with service)
• Up to 7% company pension contribution
• A famous brand that our customers love with industry leading training.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
• Career Progression
What will I be doing?
You\\\\\\\’ll be:
• A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
• A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
• A fixer/problem solver: You\\\\\\\’re excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day
• More importantly you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
You’ll need:
• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience
• It’s essential that you have a full category B driving licence, with 6 points or less
• To be happy working flexible hours, which could include evenings.
Additional information
• As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organisation. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities
• Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation
• You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
Additional information
Mobile Vehicle Technician - Ashford - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Ashford - Field Based
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what makes them tick will help you align your responses during any interviews or conversations, showing that you're not just a good fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your customer service skills. As a Mobile Vehicle Technician, you'll be the friendly face of the AA, so demonstrating your ability to communicate effectively and empathetically with customers can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your technical skills in detail. Be ready to share specific examples of how you've solved problems in the past, as this role requires a strong problem-solving mindset and hands-on experience.
✨Tip Number 4
Show your enthusiasm for the role and the automotive industry. Whether it's through your hobbies or previous experiences, conveying your passion for fixing vehicles and helping people will resonate well with the hiring team.
We think you need these skills to ace Mobile Vehicle Technician - Ashford - Field Based
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Mobile Vehicle Technician position. Understand the key responsibilities and required qualifications, such as the NVQ3 in Vehicle Maintenance and Repair.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your technical abilities, problem-solving skills, and any previous experience in a mobile or field-based role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for vehicle maintenance and repair. Mention why you want to work for the AA specifically and how you can contribute to their mission of providing excellent customer service.
Highlight Soft Skills: In your application, don't forget to mention your communication skills and ability to work independently. The role requires you to be a friendly face for customers, so showcasing your interpersonal skills is crucial.
How to prepare for a job interview at The Automobile Association
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past experiences where you successfully diagnosed and repaired vehicles, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasise Communication Skills
Since the role involves interacting with customers, highlight your ability to communicate complex information in an understandable way. Share examples of how you've effectively explained repairs or maintenance to customers in the past, ensuring they felt informed and confident.
✨Demonstrate Flexibility and Independence
The job requires working independently and being adaptable to various situations. Discuss your experience working in different environments and how you manage your time effectively while on the road. This will show that you're ready for the dynamic nature of the role.
✨Express Your Passion for the Role
Let your enthusiasm for being a Mobile Vehicle Technician shine through. Talk about why you enjoy fixing vehicles and helping customers, and how you see yourself contributing to the AA's reputation as a friendly and reliable service provider.