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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a leading recovery service with a supportive team culture.
- Benefits: Competitive salary, 23 days leave, pension scheme, and discounts on various services.
- Why this job: Make a real difference in people's journeys while developing your skills in a dynamic environment.
- Qualifications: Full Category C (HGV Class 2) driving licence required; support for gaining CE licence available.
- Other info: Flexible shifts, inclusive workplace, and opportunities for career progression.
The predicted salary is between 37460 - 44720 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license. *This includes a location allowance*
On Target Earnings: £44,720 for CE, £39,065 for C license
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: MK12 5QD
To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today
Recovery Driver - Milton Keynes - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Milton Keynes - Forecasted Volume
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about how you can demonstrate your technical skills and calm approach in real-life scenarios.
✨Tip Number 3
Show off your flexibility! Be ready to discuss your availability for shifts, especially evenings and weekends. Highlighting your willingness to adapt will make you stand out as a candidate who’s ready for anything.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining The AA family. Let’s get you on the road to success!
We think you need these skills to ace Recovery Driver - Milton Keynes - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant qualifications, like your HGV licence. We want to see that you’ve got the skills to handle a variety of situations on the road.
Emphasise Customer Service: As a Recovery Driver, you'll be the calm in the storm for our customers. Share examples of how you've provided excellent service in stressful situations. It’s all about showing empathy and resilience!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your answers are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on this exciting journey with The AA.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Familiarise yourself with common roadside issues and how to solve them. This will not only show your expertise but also your confidence in handling real-life situations.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how to communicate calmly and reassuringly. Think about examples from your past where you've helped someone in a tough spot, as this will demonstrate your ability to connect with customers.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience where you've had to adapt to changing schedules or demands, showing that you're ready for the unpredictable nature of the job.
✨Research The AA
Take some time to learn about The AA's values and mission. Understanding their commitment to 'Push for Better' will help you align your answers with their expectations. It shows that you're genuinely interested in being part of their team and contributing to their goals.
