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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive team dedicated to helping others.
- Benefits: Competitive salary, generous leave, discounts, and career development opportunities.
- Why this job: Make a real difference in people's journeys while enjoying a flexible work schedule.
- Qualifications: Full HGV driving licence and a passion for problem-solving.
- Other info: Diverse learning opportunities and a commitment to employee well-being.
The predicted salary is between 37460 - 44720 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license. *This includes a location allowance*
On Target Earnings: £44,720 for CE, £39,065 for C license
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: LU4 9RU
To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening. Ready for anything? Apply Today.
Recovery Driver - Luton - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Luton - Forecasted Volume
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about how you can demonstrate your technical skills and calm approach in real-life scenarios.
✨Tip Number 3
Network with current employees or join relevant online forums. This can give you insider tips on what it’s like to work at The AA and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The AA and ready to shift gears in your career.
We think you need these skills to ace Recovery Driver - Luton - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Credentials: Make sure to highlight your driving licence details right at the start. If you’ve got a Category C or CE licence, let us know! We want to see that you’re ready to hit the road with us.
Emphasise Your Problem-Solving Skills: As a Recovery Driver, you'll face various challenges on the job. Share examples of how you've tackled tough situations in the past. This will show us you're calm under pressure and ready to help our members.
Be Yourself: We value authenticity! Don’t be afraid to let your personality shine through in your application. We want to know who you are beyond your qualifications, so share what makes you unique.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and we’ll get back to you as soon as possible if you’re a good fit!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery. Be ready to discuss how you would handle various roadside situations, as this will show your problem-solving skills and expertise.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how you can reassure them and demonstrate your calm approach. Think of examples from past experiences where you've helped someone in a tough spot.
✨Flexibility is Key
Be prepared to talk about your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience you have with flexible working hours to show you're adaptable.
✨Dress the Part
Even though it’s an online interview, dress professionally to make a good impression. It shows that you take the opportunity seriously and are ready to represent The AA with professionalism.
