At a Glance
- Tasks: Capture and analyse business needs, translating them into actionable requirements for technology projects.
- Company: Join The AA, a leading motoring organisation with over a century of innovation.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a cash car allowance.
- Other info: Diverse learning opportunities and a supportive community await you at The AA.
- Why this job: Be a key player in driving change and shaping the future of motoring services.
- Qualifications: Significant experience in Business Analysis and strong stakeholder management skills required.
The predicted salary is between 55000 - 65000 £ per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior Business Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
This is the job: As a Senior Business Analyst, you will work across a varied portfolio of technology change, supporting initiatives across areas such as Insurance, Road Operations, Sales, Finance, B2B and wider Group functions. You will play a key role in understanding business needs, shaping clear and actionable requirements, and acting as the bridge between business stakeholders, product teams, architects, developers, testers and external partners. This is a role for someone who can work confidently across both digital platforms and legacy or back-end systems, bringing structure, clarity and challenge to complex change environments. You will be comfortable working with ambiguity, asking the right questions and translating detail into practical requirements that help teams deliver well across both Agile and Waterfall methodologies. You will also support the wider Business Analysis community, providing coaching, guidance and thought leadership to junior colleagues while helping drive better ways of working.
Experience across insurance, financial services, payments, mobile workforce management, SAP, regulatory change or supplier led technology delivery would be beneficial but is not essential. Relevant professional qualifications such as BCS or IIBA would also be welcomed.
What will I be doing?
- Capture, analyse and document functional and non-functional requirements across a range of technology change projects and BAU initiatives.
- Work closely with business stakeholders, Product Owners, architects, developers, testers and suppliers to translate business needs into clear technical and delivery requirements.
- Analyse current and future state processes, identifying gaps, risks, dependencies and opportunities to improve customer, colleague and business outcomes.
- Support delivery across both Agile and Waterfall environments, ensuring requirements are understood, prioritised and delivered to the required quality.
- Facilitate workshops, lead requirements discussions and gain consensus across varied stakeholder groups, including senior leaders and subject matter experts.
- Coach and support more junior Business Analysts, sharing best practice and contributing to the ongoing development of the BA community.
What do I need?
- Significant Business Analysis experience gained within a corporate or complex enterprise environment.
- Experience working across both digital products and legacy or back-end systems, with the ability to bridge business and technical conversations.
- Strong understanding of the software development lifecycle, with practical experience of both Agile and Waterfall delivery methodologies.
- Proven experience capturing, analysing and documenting requirements, including process mapping, data modelling and non-functional requirements.
- Excellent stakeholder management and communication skills, with the confidence to challenge constructively and influence decisions.
- A pragmatic, analytical and delivery focused approach, with the ability to manage multiple priorities and work effectively across complex change portfolios.
Additional information: Were always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, youll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! Were an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Senior Business Analyst - NonVolume in London employer: The Automobile Association
The AA is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote work-life balance. Employees benefit from a comprehensive package including an annual bonus, private medical insurance, and diverse learning opportunities, all while being part of a forward-thinking organisation that values innovation and inclusivity. Join us to not only advance your career as a Senior Business Analyst but also to contribute to meaningful change in the motoring industry.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst - NonVolume in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like The Automobile Association!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Senior Business Analyst - NonVolume in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at The Automobile Association, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at The Automobile Association
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with The Automobile Association’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
