Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own and manage digital self-service products, enhancing customer experiences across app and web.
- Company: Join The AA, a leading motoring organisation with a century of innovation.
- Benefits: Enjoy 25 days leave, annual bonus, and discounts on insurance and healthcare.
- Why this job: Shape customer journeys and make a real impact in a collaborative environment.
- Qualifications: Proven Product Owner experience with a focus on customer-facing digital solutions.
- Other info: Hybrid working model with diverse learning opportunities and a commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus
Think the AA is just about roadside assistance? Think again. For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Digital Product Owner means you’ll play a crucial role in our success and be part of this exciting motoring journey.
This is the job: We’re looking for a confident and commercially minded Product Owner to help shape and evolve customer self-service experiences across our digital channels. You’ll take ownership of a key product area, working closely with a dedicated delivery squad and a wide range of stakeholders to deliver meaningful outcomes for customers and the business. You’ll have the opportunity to work on enterprise-scale digital services that make a real difference to customers, with the autonomy to own your space and the support of a collaborative product community. We value diverse perspectives and are committed to creating an inclusive environment where everyone can do their best work. This role suits someone who enjoys autonomy, thrives in an agile environment, and is motivated by improving customer journeys through smart, well-prioritised digital solutions.
What will I be doing?
- Own and manage a digital self-service product area across customer-facing channels, including app and web
- Lead and prioritise the product backlog, translating customer and business needs into clear, valuable outcomes
- Act as the subject-matter expert for your product area, providing direction and clarity to your delivery squad
- Collaborate with stakeholders across Digital, Technology and the wider business to shape roadmaps and priorities
- Monitor performance using agreed measures, using insight to drive continuous improvement
- Support delivery through agile ceremonies, testing, and go-live readiness
What do I need?
- Proven capability as a Product Owner, owning a backlog and working day-to-day with a delivery squad
- Strong experience delivering customer-facing digital products or platforms
- Confidence working independently, making prioritisation decisions and balancing multiple demands
- A customer-centred mindset, with a track record of reducing friction and improving self-service journeys
- Clear communication and stakeholder-management skills, with the ability to influence and build trust
- Comfort working in agile environments, using product and backlog management tools
Bonus points if you have:
- Experience with identity and access management or secure login journeys
- A technical background or strong technical understanding, enabling effective collaboration with engineers
Additional information:
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Digital Product Owner - NonVolume in London employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Owner - NonVolume in London
✨Tip Number 1
Network like a pro! Reach out to current employees at The AA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding The AA's products and services. Show us that you’re not just another candidate; demonstrate how your skills as a Digital Product Owner can enhance customer experiences.
✨Tip Number 3
Practice your agile methodologies! Be ready to discuss how you've successfully managed backlogs and collaborated with delivery squads in the past. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The AA family.
We think you need these skills to ace Digital Product Owner - NonVolume in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Product Owner role. Highlight your experience with customer-facing digital products and how you've improved self-service journeys. We want to see how you can bring value to our team!
Showcase Your Agile Experience: Since this role thrives in an agile environment, share specific examples of how you've worked with delivery squads and managed backlogs. We love seeing candidates who can demonstrate their ability to prioritise and make decisions independently.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language to convey your ideas and experiences. Remember, we’re looking for strong communication skills that will help you influence stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re genuinely interested in joining The AA family!
How to prepare for a job interview at The Automobile Association
✨Know Your Product Inside Out
As a Digital Product Owner, you need to be the expert on your product area. Research the AA's digital self-service offerings and understand how they impact customer journeys. Be ready to discuss how you can enhance these experiences during the interview.
✨Showcase Your Agile Experience
Since this role thrives in an agile environment, come prepared with examples of how you've successfully managed backlogs and collaborated with delivery squads. Highlight specific tools you've used and how they contributed to project success.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts on product prioritisation and stakeholder management. Use clear examples to demonstrate how you've influenced decisions and built trust with teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer-centred mindset. Think about past challenges you've faced in product ownership and how you overcame them, especially in improving self-service journeys.
