At a Glance
- Tasks: Lead AI initiatives and shape delivery processes for a renowned motoring organisation.
- Company: Join The AA, a leading brand in motoring services with a rich history.
- Benefits: Enjoy competitive pay, annual bonus, private medical insurance, and 25 days holiday.
- Other info: Diverse learning opportunities and a supportive, inclusive work environment await you.
- Why this job: Be at the forefront of AI innovation and make a real impact on business outcomes.
- Qualifications: Experience in technology programme delivery and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us means you'll play a crucial role in our success and be part of this exciting motoring journey.
This is a rare opportunity to help shape how AI is delivered at scale within one of the UKs most recognised brands. You'll play a key role in building the operating rhythm, governance and delivery discipline behind our AI Centre of Excellence, helping turn high potential ideas into prioritised, funded and measurable business outcomes. This is not a hands-on AI engineering role, and it is not a traditional project/programme management position. We are looking for a technology programme leader who thrives in fast-moving, early-stage environments, someone who can bring clarity, pace and pragmatic structure to complex AI and data initiatives without slowing innovation down.
You’ll work closely with senior stakeholders, technical teams and business leaders to shape delivery, manage priorities, unblock progress and move initiatives from concept and experimentation through to deployment, adoption and value realisation. The right person will bring strong technology programme experience, excellent stakeholder engagement skills and the confidence to challenge, influence and drive momentum. You don’t need to be a deep AI expert, but you’ll need enough understanding of technology, data or AI-enabled delivery to build credibility, tell the story clearly and help the business make confident, value-led decisions.
What will I be doing?
- Supporting the effective operation of the AI Centre of Excellence, establishing the governance, rhythms, controls and delivery disciplines needed to scale AI adoption across the organisation.
- Managing a portfolio of AI and data initiatives, providing clear visibility of progress, priorities, risks, dependencies, funding, resource requirements and business value.
- Leading selected AI initiatives through the delivery lifecycle, from early use case assessment and experimentation through to deployment, adoption and benefits realisation.
- Working with senior stakeholders, technical teams and business areas to prioritise demand, unblock delivery challenges and ensure investment is focused on measurable outcomes.
- Producing clear, compelling portfolio reporting and governance materials that translate complex delivery activity into decisions, risks, progress and value.
- Helping shape and embed pragmatic delivery standards, frameworks and ways of working across the AI Centre of Excellence.
What do I need?
- Significant experience in technology programme delivery, ideally across AI, data, analytics, digital, automation, platforms or complex technology transformation.
- Proven experience operating in fast-paced, ambiguous or 0 to 1 environments, where you have helped create structure, pace and governance rather than simply working within an established framework.
- Strong programme-level capability, including governance, prioritisation, RAID, dependencies, resource planning, financial oversight, reporting and benefits tracking.
- Excellent stakeholder engagement, communication and storytelling skills, with the ability to translate technical complexity into clear priorities, decisions and outcomes.
- A confident and pragmatic influencing style, with the ability to challenge constructively, bring people with you and drive progress across cross-functional teams.
- A delivery-focused mindset, with strong judgement, commercial awareness and a track record of getting things done in complex technology environments.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
AI Delivery & Operations Lead - NonVolume in London employer: The Automobile Association
The AA is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote a healthy work-life balance. Employees benefit from a comprehensive package including an annual bonus, private medical insurance, and diverse learning opportunities, all while contributing to innovative AI initiatives that shape the future of motoring services. With a strong commitment to inclusivity and employee well-being, The AA fosters a culture where every team member can thrive and make a meaningful impact.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AI Delivery & Operations Lead - NonVolume in London
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from The Automobile Association!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at The Automobile Association, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like The Automobile Association.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace AI Delivery & Operations Lead - NonVolume in London
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at The Automobile Association, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at The Automobile Association.
How to prepare for a job interview at The Automobile Association
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
