At a Glance
- Tasks: Lead AI adoption strategies and drive change across the organisation.
- Company: Join the AA, a pioneering company embracing AI for real-world impact.
- Benefits: Enjoy competitive pay, annual bonus, private medical insurance, and 25 days leave.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be at the forefront of AI transformation in a well-known brand.
- Qualifications: Experience in change management and a passion for AI is essential.
The predicted salary is between 43200 - 72000 € per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
We’re Supercharged – And This Is Just the Beginning. The AA is entering a bold new era with AI at the wheel. We’re building a dedicated AI capability, and we’re looking for passionate pioneers to shape what comes next. We’ve recently replatformed onto a modern data stack, unlocking access to one of the UK’s richest datasets—from detailed vehicle fault histories to real-time connected car telemetry. Now, we’re turning that data into intelligent systems that keep Britain moving.
This is the job: We’re looking for an experienced and influential AI Change & Adoption Lead to drive organisation-wide adoption of AI. You’ll design and deliver change strategies that ensure AI solutions are understood, adopted, and embedded into business processes. Working closely with senior leaders, product teams, change professionals, and people managers, you’ll champion the behavioural, cultural, and skills shift required for AI to transform how the AA operates. This role is about making AI stick—ensuring new tools are used effectively, value is realised, and colleagues feel confident and capable in an AI-enabled workplace.
You’ll be part of a newly formed AI capability at a pivotal moment, shaping how AI is understood, adopted, and embedded across one of the UK’s most recognised brands.
What will I be doing?
- Change & Adoption Strategy
- Develop and execute strategies to accelerate adoption and effective use of AI solutions across the AA
- Assess organisational readiness, identify adoption barriers, and design targeted interventions
- Align AI adoption plans with existing workflows, policies, and business processes
- Lead the rollout, training, adoption, and value realisation of enterprise AI productivity tools
- Business Change & Engagement
- Champion the business change required for successful AI adoption
- Partner with product owners, change managers, and people managers to deliver smooth transitions
- Support AI-related skills and re-skilling initiatives aligned to business needs
- Coach ExCo and senior leaders to role-model AI-enabled behaviours and visibly champion adoption
- Culture & Community Building
- Drive AI literacy, engagement, and understanding across the organisation
- Build and manage a network of AI change champions to create momentum and feedback loops
- Deliver flagship engagement initiatives such as hackathons, demo days, lunch-and-learns, and AI-focused events
- Monitoring & Evaluation
- Track adoption and utilisation of AI initiatives against agreed KPIs and business outcomes
- Provide insights, reporting, and recommendations where adoption or impact is lagging
What do I need?
Essential experience & capability
- Proven experience leading enterprise-wide change management initiatives, ideally with a technology or digital focus
- Strong understanding of change management methodologies and frameworks
- Demonstrated interest and working understanding of AI and its organisational impact
- Excellent stakeholder management, communication, and influencing skills at all levels
- Experience embedding new systems or ways of working into existing operations
- Ability to confidently influence and coach senior leaders and executives
- Baseline understanding of Agile product development environments
What will help you succeed
- A pragmatic, outcomes-focused mindset with a passion for driving real change
- Strong storytelling and engagement skills to bring AI adoption to life
- Comfort operating in ambiguity and navigating organisational resistance
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
AI Change & Adoption Lead - NonVolume in London employer: The Automobile Association
The AA is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote work-life balance. Employees benefit from a comprehensive package including an annual bonus, private medical insurance, and diverse learning opportunities, all while being part of a pioneering team at the forefront of AI innovation. With a strong commitment to inclusivity and employee well-being, The AA fosters a culture where every voice is valued, making it an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land AI Change & Adoption Lead - NonVolume in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the AA on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the AI Change & Adoption Lead role.
✨Tip Number 2
Prepare for the interview by understanding the company's AI initiatives. Familiarise yourself with their recent projects and think about how your skills can contribute to their goals. Show them you’re not just interested in the job, but in being part of their exciting journey!
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've successfully led change in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the AA team and being part of their AI revolution.
We think you need these skills to ace AI Change & Adoption Lead - NonVolume in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with AI change management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for AI:Let us know why you’re excited about AI and its potential impact on the AA. Share any personal projects or experiences that demonstrate your enthusiasm for technology and innovation in this space.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at The Automobile Association
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and its impact on businesses. Be ready to discuss how AI can transform operations, especially in the context of change management. This will show that you're not just familiar with the technology but also understand its practical applications.
✨Showcase Change Management Skills
Prepare examples from your past experiences where you've successfully led change initiatives. Highlight your understanding of change management methodologies and how you've applied them to embed new systems or processes. This will demonstrate your capability to drive AI adoption effectively.
✨Engage with Storytelling
Practice telling compelling stories about your previous roles and how you've influenced stakeholders. Use these narratives to illustrate your ability to champion AI adoption and engage others in the process. Remember, storytelling can make your points more relatable and memorable.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's AI strategy and how they envision the role of AI Change & Adoption Lead. This shows your genuine interest in the position and helps you gauge if the company’s vision aligns with your own goals and values.
