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- Tasks: Join our team to assist customers with vehicle issues on the road.
- Company: Be part of the AA, a trusted name in roadside assistance.
- Benefits: Competitive salary, flexible hours, and comprehensive training provided.
- Why this job: Make a real difference by helping people in need, anytime, anywhere.
- Qualifications: NVQ 2 in Vehicle Maintenance and a full driving licence required.
- Other info: Enjoy career growth, free breakdown cover, and a supportive work environment.
The predicted salary is between 29350 - 44000 £ per year.
Start your journey today; join the AA. Join our Roadside Assistant Mechanic development programme and we will fine-tune your expertise with ongoing support and training. If you have the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.
Base Salary: £29,350. The base salary is achieved on a working week on average of 40 hours. Top performers can earn upwards of OTE £44,000. Start and finish on your driveway, paid from the moment you get in your van to the moment you get home. Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work-life balance. Bring your best self and we provide the rest, including: Van, full Uniform, Boots, and the best available equipment. Free breakdown cover from day one. 23 days holidays (increases with service). Up to 7% company pension contribution. A famous brand that our customers love with industry-leading training. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job. Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you will ask the right questions, explain your fix and love ensuring your customer can get on with their day. You are ready for anything, you will be there for them, anytime, anywhere and in any weather.
What will I be doing? You will be:
- A communicator: You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others, whether that’s on the road or in a structured learning setting.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You will need:
- NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less. If you don’t also have category BE (towing) we will fund it for you.
- To be happy working shifts, which could include evenings, weekends.
Roadside Assist Mechanic in Leicester employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic in Leicester
✨Tip Number 1
Get to know the company! Before your interview, check out The AA's YouTube channel and social media. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice your communication skills! As a Roadside Assist Mechanic, you'll need to explain technical stuff in a way that customers can understand. Try role-playing with a friend to get comfortable with this.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve fixed issues on the spot. Be ready to share these stories during your interview to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Roadside Assist Mechanic in Leicester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you've got the drive to succeed and a genuine interest in becoming a Roadside Assist Mechanic. Share why this job excites you and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially any technical skills or customer service roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company there!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ 2 qualifications and any relevant experience. The interviewers will want to see that you can talk confidently about the types of repairs you've done and how you approach problem-solving on the road.
✨Show Off Your People Skills
As a Roadside Assist Mechanic, communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you’ve had to explain complex issues in simple terms or reassure a worried customer. This will show that you understand the importance of customer service in this role.
✨Demonstrate Your Flexibility
The job requires working shifts, so be ready to discuss your availability and willingness to adapt to different schedules. Share any previous experiences where you’ve had to be flexible or work independently, as this will highlight your self-starter attitude and readiness for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
