Lead Scrum Master - London

Company description Location: London (hybrid working 2 office days per week) n Employment Type: Permanent, full time n Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance n Think the AA is just about roadside assistance? Think again. n For over a century, we\\\\\\\’ve been evolving and adapting. Today, as the nation\\\\\\\’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Lead Scrum Master means you\\\\\\\’ll play a crucial role in our success and be part of this exciting motoring journey. n Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. n #LI-Hybrid This is the job AA Digital is a fast-paced team working on some of the most exciting innovations in the industry, including connected car technology. We have adopted an Agile delivery model leveraging the Scrum framework, and we encourage high-performing, self-organising teams. n We are seeking a motivated and experienced Lead Scrum Master to join our growing team. In this role, you will be responsible for facilitating and guiding the team’s delivery of improvements, ensuring they are focused and able to deliver the highest value priorities for The AA and our customers. You will coach and guide the team to identify, establish, and evolve agile ways of working to build and maintain a high-performing team. What will I be doing? n Facilitate team events with clear purposes and outcomes, and support regular planning activities. n Foster effective collaboration within the team and with external stakeholders, building a supportive culture and safe environment. n Ensure the team is working towards and achieving their goals, and hold them accountable throughout the delivery lifecycle. n Promote transparent ways of working and visualise work within the team’s space to aid effective delivery. n Coach the team and individuals on agile values, principles, and practices, focusing on continuous improvement. n Champion cross-team transparency, own and facilitate the Scrum of Scrums, and participate in the Agile Community of Practice. n What do I need? n Proven demonstrable experience as a Scrum Master in a digital product-focused environment, working with multi-function and multi-location teams. n Line management skills and experience with the strong ability of coaching/mentoring junior team members, sharing knowledge and upskilling teams. n Strong skills in coaching, servant leadership, facilitation, conflict resolution, and Agile techniques (including XP, Kanban, and LeSS). n Knowledge of technologies such as iOS, Android, Angular, and Java. n Certified Scrum Master with Agile Coaching and Scaled Professional Scrum certifications. n Strong stakeholder management experience with the ability to influence, challenge and persuade varying seniority levels. n Natural leader with motivational skills, problem-solving abilities, and a data-driven, adaptable approach. n Additional information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: n n 25 days annual leave plus bank holidays + holiday buying scheme n Worksave pension scheme with up to 7% employer contribution n Free AA breakdown membership from Day 1 plus 50% discount for family and friends n Discounts on AA products including car and home insurance n Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more n Company funded life assurance n Diverse learning and development opportunities to support you to progress in your career n Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family n n Plus, so much more! n We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. n #LI-HH