At a Glance
- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive employer with a focus on employee well-being.
- Benefits: Competitive salary, 23 days annual leave, free breakdown membership, and discounts on various products.
- Other info: Work independently but be part of a dynamic team, with diverse learning opportunities.
- Why this job: Make a real difference in people's journeys while enjoying flexible shifts and career growth.
- Qualifications: HGV license required; problem-solving and customer service skills are essential.
The predicted salary is between 34987 - 42120 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £34,987 for CE (HGV 1) license, £31,615 for C (HGV 2) license. *This includes a location allowance* On Target Earnings: £42,120 for CE, £36,600 for C license
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: CT15 7JW. To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information:
- We’re always looking to recognise and reward our employees for the work they do.
- As a valued member of The AA team, you’ll have access to a range of benefits including 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Plus, so much more!
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today.
Recovery Driver - Dover - Forecasted Volume in Kent employer: The Automobile Association
The AA is an exceptional employer that prioritises employee well-being and career growth, offering competitive salaries and a comprehensive benefits package including generous annual leave, a robust pension scheme, and discounts on various services. With a supportive work culture that values inclusivity and personal development, employees are empowered to thrive in their roles while making a meaningful impact on customers' lives during challenging moments. Located in Dover, the role of Recovery Driver not only provides a dynamic work environment but also ensures a healthy work-life balance with a rolling roster that allows for two full weekends off each month.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Driver - Dover - Forecasted Volume in Kent
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about how you can demonstrate your technical skills and calmness under pressure, as these are key for the role.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at The AA on platforms like LinkedIn. They can provide insights into the company culture and even share tips on the interview process.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re proactive and serious about joining The AA team.
We think you need these skills to ace Recovery Driver - Dover - Forecasted Volume in Kent
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your driving experience and any relevant qualifications, like your CE or C licence. We want to see how your skills can help us keep our customers safe and sound on the road.
Emphasise Your Problem-Solving Abilities:As a Recovery Driver, you'll face all sorts of challenges. Share examples of how you've tackled tough situations in the past. We love seeing candidates who can think on their feet and stay calm under pressure!
Be Yourself:We value authenticity at StudySmarter. Don’t be afraid to let your personality shine through in your application. Show us what makes you unique and how you can contribute to our supportive team culture.
Apply Through Our Website:Ready to shift gears? Head over to our website to complete your application. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery. Be prepared to discuss specific scenarios where you've successfully handled breakdowns or tricky situations. This will show that you have the expertise and calmness needed for the role.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how you can reassure them during tough moments. Think of examples from your past experiences where you’ve provided excellent customer service, as this will highlight your ability to connect with people.
✨Flexibility is Key
Since the job requires flexibility with shifts, be ready to discuss your availability. Mention any previous experience working varied hours or handling unexpected changes in your schedule. This will demonstrate your adaptability and commitment to the role.
✨Ask Questions
Prepare some thoughtful questions about the company culture, team dynamics, and what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too!
