JLR Dedicated Technician - Portsmouth - Field Based Apply now
JLR Dedicated Technician - Portsmouth - Field Based

JLR Dedicated Technician - Portsmouth - Field Based

Portsmouth Full-Time 36000 - 48000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: As a JLR Dedicated Technician, you'll diagnose and repair vehicles while ensuring top-notch customer service.
  • Company: Join The AA and work with iconic Jaguar Land Rover brands, delivering prestige automotive services.
  • Benefits: Enjoy a competitive salary, flexible hours, company van, and comprehensive training with perks like free breakdown cover.
  • Why this job: This role offers hands-on experience with advanced technology and opportunities for personal and professional growth.
  • Qualifications: You need NVQ3 in Vehicle Maintenance and Repair and a full driving license with minimal points.
  • Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.

The predicted salary is between 36000 - 48000 £ per year.

Company description Be Better – Be a part of not one, but two iconic brands! As our Jaguar Land Rover Dedicated Mechanic for The AA you’ll provide a prestige service to your customers. The vehicles you will be working with use some of the most advanced technology in the world and we want you to be a part of that. Your ability to carefully manage customer expectations whilst you work is as important as repairing vehicles right first time. You will be taking ownership of the appointment with your customer, working on the respected Jaguar Land Rover brand. You are accountable for delighting the customer and seeing the task through to completion. In return, your development is important to us, with both AA and Jaguar Land Rover specific training, support and opportunities for development you will have everything you need to achieve your goals. This is the job Salary: £42,000 OTE Guaranteed Base salary £36,140 + £1,095 location allowance* *Eligibility for location allowance is based on your home postcode On average our JLR Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000. Hours of work: 40 hours a week, currently covering the hours of 7am to 9pm, across a shift pattern with an average shift length of 9.5hours. Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Jaguar Land Rover branded Uniform, Boots, and Jaguar Land Rover specific equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution Not one but two famous brands that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family What will I be doing? You’ll be: A communicator: You are our master of diagnostics and you will be the person using your knowledge and training to see through the fix from start to finish. Delighting your customer is key and you will ensure your customer is completely taken care of, providing a best-in-class service. A self-starter: You will be content working independently; you manage the situation. You will be there for your customer from beginning to end, even booking your own parts and re-attending where necessary A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day What do I need? You’ll need : NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience It’s essential that you have a full category B driving licence, with no more than 6 points To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional information Additional information As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today

JLR Dedicated Technician - Portsmouth - Field Based employer: The Automobile Association

Join The AA as a Jaguar Land Rover Dedicated Technician in Portsmouth and be part of two iconic brands that prioritize your growth and well-being. With competitive pay, industry-leading training, and a supportive work culture, you’ll enjoy a fulfilling career while working with cutting-edge technology. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered, making this an excellent place to thrive both personally and professionally.
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Contact Detail:

The Automobile Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land JLR Dedicated Technician - Portsmouth - Field Based

✨Tip Number 1

Familiarize yourself with the latest Jaguar Land Rover technologies and diagnostic tools. This knowledge will not only boost your confidence but also demonstrate your commitment to providing top-notch service to customers.

✨Tip Number 2

Highlight your problem-solving skills during the interview. Be prepared to discuss specific examples where you successfully diagnosed and fixed complex issues, as this aligns perfectly with the role's requirements.

✨Tip Number 3

Showcase your customer service experience. Since delighting customers is key in this role, share instances where you went above and beyond to ensure customer satisfaction.

✨Tip Number 4

Be ready to discuss your flexibility with shift patterns. The ability to work evenings, weekends, and bank holidays is essential, so express your willingness to adapt to the company's needs.

We think you need these skills to ace JLR Dedicated Technician - Portsmouth - Field Based

NVQ3 in Vehicle Maintenance and Repair
Full category B driving licence
Diagnostic Skills
Customer Service Excellence
Problem-Solving Skills
Technical Expertise
Self-Motivation
Time Management
Attention to Detail
Ability to Work Independently
Communication Skills
Adaptability to Shift Patterns
Experience with Advanced Automotive Technology
Parts Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Jaguar Land Rover Dedicated Technician. Highlight your experience in diagnostics and customer service in your application.

Tailor Your CV: Customize your CV to reflect your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include specific examples of how you've successfully managed customer expectations and solved technical issues.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working with prestigious brands like Jaguar Land Rover. Emphasize your problem-solving skills and ability to work independently while delighting customers.

Prepare for the Interview: Once your application is submitted, prepare for the online interview assessment by reviewing common interview questions related to vehicle maintenance and customer service. Be ready to discuss your previous experiences and how they relate to the role.

How to prepare for a job interview at The Automobile Association

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with vehicle maintenance and repair, especially with advanced technology. Highlight specific examples where you successfully diagnosed and fixed issues, demonstrating your problem-solving skills.

✨Emphasize Customer Service Skills

Since delighting customers is key, share experiences where you managed customer expectations effectively. Discuss how you ensured customer satisfaction and provided a best-in-class service during your previous roles.

✨Demonstrate Independence and Initiative

Talk about times when you took ownership of a task from start to finish. Illustrate your ability to work independently, manage situations, and even handle logistics like booking parts without needing supervision.

✨Prepare for Shift Work Discussion

Be ready to discuss your flexibility regarding shift patterns, including evenings and weekends. Show that you understand the demands of the role and are willing to adapt your schedule to meet the company's needs.

JLR Dedicated Technician - Portsmouth - Field Based
The Automobile Association Apply now
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  • JLR Dedicated Technician - Portsmouth - Field Based

    Portsmouth
    Full-Time
    36000 - 48000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-09

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    The Automobile Association

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