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- Tasks: Lead the strategy and development of innovative insurance products for the AA.
- Company: Join a leading insurance provider focused on customer outcomes and fair value.
- Benefits: Enjoy 25 days annual leave, competitive salary, and a collaborative work environment.
- Other info: Opportunity to lead a high-performing team and drive sustainable growth.
- Why this job: Make a real impact by shaping insurance products that prioritise customer needs.
- Qualifications: Experience in product management within FCA regulated environments is essential.
The predicted salary is between 70000 - 90000 £ per year.
You'll lead the strategy and development of the AA's Insurance Broker product portfolio, covering Motor, Home and a range of additional insurance products. From shaping new propositions to enhancing existing products, you'll play a key role in driving sustainable growth, delivering excellent customer outcomes and ensuring full FCA compliance. Leading the Broker Product Management team, you'll work closely with colleagues across Compliance, Legal, Pricing, Trading, Change and Operations to deliver innovative, customer-focused products that meet both commercial and regulatory objectives. You'll also represent the Insurance Division at key customer and conduct forums. A major focus of the role is championing fair value for customers. You'll oversee product governance, lead annual product reviews and use insight and performance monitoring to continuously improve our products and customer outcomes.
Responsibilities
- Defining and delivering the Insurance product strategy and roadmap to support customer, commercial and regulatory objectives.
- Leading the ongoing development and optimisation of the AA's Insurance Broker product portfolio.
- Owning product fees, charges and add-on pricing strategies to deliver fair value and profitability.
- Monitoring product performance, customer outcomes and conduct metrics to drive continuous improvement.
- Identifying risks, trends and opportunities and implementing effective, timely solutions.
- Making key product decisions balancing customer needs, commercial performance and regulatory requirements.
- Collaborating with cross-functional teams to enhance customer experience and improve product performance.
- Managing product governance, conduct risk and FCA compliance across the Insurance Broker portfolio.
- Building strong relationships with internal stakeholders and third-party partners to deliver shared objectives.
- Acting as a subject matter expert and senior leader within the Broker Extended Leadership Team.
Qualifications
- Proven experience leading Product Management teams within an FCA regulated environment.
- Strong understanding of insurance products, pricing structures and fair value principles.
- Excellent commercial awareness supported by strong analytical and strategic thinking skills.
- Deep knowledge of FCA regulation, Consumer Duty and customer outcome frameworks.
- Ability to balance customer outcomes, commercial performance and operational delivery.
- Confidence influencing stakeholders and leading cross-functional initiatives across complex environments.
- Track record of building, developing and leading high-performing teams.
- Strong governance and risk management capability with experience managing regulatory change.
- Customer-focused approach with the ability to use data and insight to identify risks and opportunities.
- Resilient and collaborative leadership style with the flexibility to operate strategically and hands-on when needed.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Benefits
25 days annual leave plus
Head of Product Management - Broker employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product Management - Broker
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products thoroughly. Understand their current offerings and think about how you can contribute to enhancing their portfolio. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Product Management. Highlight your understanding of FCA regulations and your ability to drive customer-focused product strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and contributing to our mission of delivering excellent customer outcomes.
We think you need these skills to ace Head of Product Management - Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in product management, especially within FCA regulated environments, and showcase how you've driven customer-focused outcomes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at StudySmarter. Don’t forget to mention your understanding of fair value principles!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and deliver innovative products. Use metrics where possible to show the impact of your work.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at The Automobile Association
✨Know Your Products Inside Out
Make sure you have a solid understanding of the insurance products you'll be managing. Familiarise yourself with the specifics of Motor and Home insurance, as well as any additional offerings. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading Product Management teams, especially in FCA regulated environments. Think about times when you've successfully influenced stakeholders or led cross-functional initiatives, as these are key aspects of the role.
✨Understand Regulatory Requirements
Brush up on FCA regulations, Consumer Duty, and fair value principles. Be ready to discuss how you would ensure compliance while still driving product innovation. This shows that you can balance customer needs with commercial objectives effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges related to product governance or performance monitoring. Think through potential risks and opportunities in the insurance market and be prepared to share your insights on how to address them.