At a Glance
- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a strong reputation.
- Benefits: Competitive salary, free breakdown cover, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while driving and solving problems.
- Qualifications: Full driving licence (HGV 2) and a passion for helping others.
The predicted salary is between 37460 - 44620 £ per year.
Push for Better. Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £44,720 for CE, £39,065 for C
Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license
*This includes a location allowance*
Depot Postcode: RG24 8NE
- Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us.
Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.
As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
Recovery Driver - Basingstoke - Forecasted Volume in Hampshire employer: The Automobile Association
At the AA, we pride ourselves on being an exceptional employer, offering our Recovery Drivers a supportive work culture that values diversity and inclusion. With competitive salaries, comprehensive benefits including free breakdown cover from day one, and robust career development programmes, we empower our employees to thrive both personally and professionally. Join us in Basingstoke, where you can make a real difference in our customers' lives while enjoying a fulfilling and rewarding career.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Driver - Basingstoke - Forecasted Volume in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the AA. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can showcase your problem-solving skills and customer service experience, as these are key for a Recovery Driver role.
✨Tip Number 3
Dress the part! Even if it’s an online interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, you want to make a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. And remember, you can always apply through our website for more opportunities!
We think you need these skills to ace Recovery Driver - Basingstoke - Forecasted Volume in Hampshire
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining the AA.
Tailor Your Application:Make sure to tailor your application to the Recovery Driver role. Highlight your driving experience, customer service skills, and any relevant qualifications. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with the AA. Plus, it helps us keep everything organised!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you’re familiar with the AA’s values and services. Brush up on your technical knowledge about vehicle recovery and the equipment used. This will show that you’re genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Recovery Driver, you’ll need to be a calming presence for customers in stressful situations. Prepare examples of how you’ve effectively communicated in past roles, especially when dealing with difficult situations or customers.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve had to think on your feet and solve problems quickly. The interviewers will want to see that you can handle unexpected challenges, so come armed with stories that highlight your quick thinking and adaptability.
✨Be Ready for Shift Work
Since the role involves working shifts, including evenings and weekends, be prepared to discuss your flexibility and willingness to work varied hours. It’s important to show that you understand the demands of the job and are ready to commit.
