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- Tasks: Analyse data to shape product decisions and enhance customer experiences.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: Enjoy 25 days leave, pension contributions, and discounts on products.
- Why this job: Make a real impact by turning complex data into actionable insights.
- Qualifications: Experience in reporting, strong analytical skills, and proficiency in data tools.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Basingstoke – Hybrid – Three Days in Office
Employment Type: 12 Months – Fixed Term Contract
Hours: Monday-Friday
Company Summary
Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team.
This is the job
In this role, you will build and develop a B2B SME reporting suite for the Road Product Management & Trading team, turning complex data into clear, actionable insight. Your work will help us better understand our SME customers and ensure we deliver products and services that truly meet their needs.
You’ll play a key role in shaping product and trading decisions by analysing customer behaviour, product performance and trading outcomes. By bringing evidence and insight to the table, you’ll help drive decisions that improve customer experience and support strong commercial performance. You’ll also enhance our existing reporting capability, creating more efficient ways for the wider team to access and use data. Ultimately, your insight will help ensure our SME customers receive consistently great outcomes.
What will I be doing?
- Supporting the Road Product and Trading teams by developing a reporting suite that enables effective management of B2B SME products and clear understanding of product performance.
- Assessing current reporting capabilities, identifying gaps and defining requirements with stakeholders across Product and Trading.
- Designing, developing and maintaining Power BI reporting solutions, including semantic models and dashboards, ensuring they are accurate, reliable and fit for purpose.
- Ensuring data integrity and reporting accuracy through validation of data structures, logic checks and collaboration with the central data team.
- Building scalable, future-proof reporting solutions that can adapt to evolving business and customer needs.
- Creating high-quality user experiences through clear visual design, intuitive dashboards and adherence to internal Power BI standards.
- Developing KPI and performance tracking frameworks to highlight trends, risks and opportunities across customer, product and trading performance.
- Providing insight and analysis to support product development, trading decisions and improvements to SME customer outcomes.
- Measuring the impact of initiatives by evaluating customer outcomes and commercial performance to inform continuous improvement.
- Communicating insights clearly through presentations, workshops and engagement with stakeholders across the business.
What do I need?
- Proven experience delivering accurate, insightful reporting that supports product performance and trading decisions.
- Strong ability to design clear, user-friendly MI and reporting suites that enable teams to generate insights and recommendations.
- Highly numerate with strong analytical skills and experience manipulating and interpreting complex datasets.
- Experience using analytical and data tools such as Advanced Excel, SQL, SAS, Power BI, Databricks and Microsoft Azure.
- Ability to translate business requirements into simple, effective reporting and data solutions.
- Strong stakeholder management skills, working collaboratively to turn insight into actionable plans.
- Commercial awareness with the ability to balance customer outcomes and business performance.
- Clear communication skills, able to present complex analysis and insights in an accessible way.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Product & Commercial Analyst - NonVolume in Hampshire employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Commercial Analyst - NonVolume in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the AA on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to data analysis and reporting. We all know that confidence is key, so rehearse your answers and be ready to showcase your analytical skills!
✨Tip Number 3
Show off your skills with a portfolio! If you've worked on any relevant projects, create a presentation or a dashboard to demonstrate your expertise in Power BI or SQL. Visuals can make a huge impact!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Product & Commercial Analyst - NonVolume in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product & Commercial Analyst. Highlight your experience with data analysis, reporting, and any relevant tools like Power BI or SQL. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. Don’t forget to mention your understanding of SME customer needs and how you can contribute to our mission.
Showcase Your Analytical Skills: In your application, be sure to include examples of how you've turned complex data into actionable insights. We love seeing real-world applications of your analytical skills, so share specific projects or outcomes that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to engage with us directly!
How to prepare for a job interview at The Automobile Association
✨Know Your Data Tools
Make sure you brush up on your skills with Power BI, SQL, and Advanced Excel. Be ready to discuss how you've used these tools in past roles to create insightful reports. The more specific examples you can provide, the better!
✨Understand the Business
Familiarise yourself with the AA's services and how they relate to B2B SME customers. Think about how your role as a Product & Commercial Analyst can impact customer experience and commercial performance. Showing that you understand the business will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or analyse data sets. Practice articulating your thought process clearly and logically. This will demonstrate your analytical skills and ability to turn complex data into actionable insights.
✨Engage with Stakeholders
Highlight your experience in stakeholder management during the interview. Be prepared to discuss how you've collaborated with different teams to turn insights into actionable plans. This shows that you can communicate effectively and work well within a team.