At a Glance
- Tasks: Provide financial and administrative support to the Accident Management team and customers.
- Company: Join AA Accident Management, a leader in efficient vehicle accident solutions.
- Benefits: Enjoy competitive salary, 25 days leave, discounts, and free breakdown membership.
- Other info: Remote work with a supportive team and great career growth opportunities.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Experience in customer service, GCSEs in English and Maths, and Microsoft Office skills.
The predicted salary is between 25185 - 25989 £ per year.
Company description
Location: Remote
Salary: 24,060
Hours: 36.25 hours per week, shifts between Monday to Friday 8am and 5pm
AA Accident Management provides a one stop shop for fleet and manufacturers of vehicles involved in accidents, ensuring a smooth, efficient and cost effective experience for customers. From the first point of contact from the driver, through recovery repair and payment, we will keep you updated at every stage. Within your role, you'll provide financial and administrative support to customers as well as aiding the wider Accident Management team.
Here's what we offer you:
- Free AA breakdown membership from day one
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you great discounts on healthcare, shopping, tech vouchers, holidays, and more
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- 25 days annual leave
- Access to employee inclusivity awareness networks
- Worksave pension scheme with up to 7% employer contribution
- Plus, so much more!
What will the role involve?
- Providing financial & administrative support to all members of staff in AA Accident Management
- Maintaining up to date and comprehensive records and filing systems
- Acting as specialist support producing MI reports for both customers and management
- Inbound and outbound calls with customers
- Analysis and processing of documentation to assist in providing a high level of service to customers within the Company policies and procedures
- Assist in the prompt and accurate processing of payment documents submitted, ensuring correct allocation of finance codes
We're looking for someone with:
- Previous experience in a claims handling or customer service environment
- GCSEs in English and Maths
- Proven ability to use Microsoft Office Software packages and other systems
- High level telephone, interpersonal and customer care skills
- Ability to work effectively as a team member
- Ability to be proactive rather than reactive in providing administrative support
- Ability to produce MI within given timescales
- Working knowledge of SAP (not essential)
Apply now to unleash your potential!
Finance & Administration Advisor - Non Forecasted Volume employer: The Automobile Association
The Automobile Association is an excellent employer, offering a dynamic work culture in Oldbury where innovation thrives. With a strong focus on employee growth, you will have the opportunity to collaborate with talented teams while enjoying generous benefits such as 25 days of annual leave and a pension scheme, making it a rewarding place to advance your career in data science.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance & Administration Advisor - Non Forecasted Volume
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like The Automobile Association. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance & Administration Advisor - Non Forecasted Volume
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to The Automobile Association.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on The Automobile Association's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at The Automobile Association
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with The Automobile Association.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at The Automobile Association will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former The Automobile Association employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
