At a Glance
- Tasks: Manage dealer accounts, build relationships, and drive sales across the South East.
- Company: Join the AA, a trusted brand providing diverse services to millions.
- Benefits: Competitive salary, commission, 24 days leave, and discounts on products.
- Other info: Inclusive culture with diverse learning opportunities and career progression.
- Why this job: Make a real impact by supporting dealers and driving business growth.
- Qualifications: Strong relationship management and sales skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Guildford/South East
Employment Type: Permanent
Hours: Monday-Friday 9am-5pm
Salary: Competitive + Commission + Vehicle
As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team.
In this role, you'll be responsible for retaining and growing a portfolio of around 300 AA Cars dealer accounts across the South East. You'll build strong, long-lasting relationships with dealerships, staying proactive in your approach to keep them engaged and supported. Your focus will be on maximising revenue from existing partners through thoughtful upselling and cross-selling, ensuring each dealer sees clear value from our products and services. You'll work closely with teams across AA Cars to deliver compelling, innovative solutions that demonstrate real return on investment and strengthen our dealer partnerships.
What will I be doing?
- Retaining dealer accounts in line with monthly targets and ensuring long-term partnership success.
- Delivering exceptional customer service to strengthen relationships and enhance dealer satisfaction.
- Presenting AA Cars products and identifying opportunities to upsell, supporting achievement of monthly Average Transaction Value targets.
- Driving Vehicle Inspection sales across your dealer base to meet annual growth objectives.
- Collaborating with internal teams, including Sales, Customer Service, Vehicle Inspection and Mediation, to support wider business goals.
- Demonstrating AA behaviours consistently to represent the brand professionally and positively.
- Reducing dealer attrition through active engagement, support and problem-solving.
- Maintaining agreed service levels and high satisfaction scores across your portfolio.
- Growing dealer performance by increasing ATV, expanding revenue streams and driving B2B inspection opportunities.
- Managing risk effectively to protect both the AA and dealer partners.
What do I need?
- Strong relationship management skills, with the ability to build and sustain long-term dealer partnerships.
- Proven sales and negotiation experience, confidently identifying opportunities, upselling and closing deals.
- Excellent verbal and written communication skills for clear and persuasive interactions.
- A strong customer focus, with a commitment to delivering outstanding service.
- Good analytical ability to interpret data, spot trends and identify growth opportunities.
- A proactive approach to problem-solving and effective risk management.
- Strong time management and organisational skills to oversee multiple accounts and priorities.
- Ability to work collaboratively with colleagues across different teams.
- Flexibility and adaptability to thrive in a fast-paced, evolving environment.
- A full UK driving licence.
Additional information
As a valued member of The AA team, you'll have access to a range of benefits including:
- 24 days annual leave plus bank holidays
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
We are an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Account Manager - AA Cars - NonVolume
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to The Automobile Association as a field sales pro!
✨Scout Out the Competition
Research potential competitors for The Automobile Association and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up The Automobile Association’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Account Manager - AA Cars - NonVolume
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at The Automobile Association, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at The Automobile Association, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at The Automobile Association.
How to prepare for a job interview at The Automobile Association
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that The Automobile Association offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in The Automobile Association but also helps you get a feel for whether you’d thrive in that environment.