At a Glance
- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive team dedicated to helping others.
- Benefits: Competitive salary, 23 days annual leave, free breakdown membership, and discounts on various products.
- Other info: Work 18 days out of every 28 with two full weekends off.
- Why this job: Make a real difference in people's lives while enjoying diverse learning and career growth opportunities.
- Qualifications: HGV license required; problem-solving skills and flexibility are essential.
The predicted salary is between 34987 - 42120 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £34,987 for CE (HGV 1) license, £31,615 for C (HGV 2) license. This includes a location allowance.
On Target Earnings: £42,120 for CE, £36,600 for C license.
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: CM1 3SR. To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information:
- We’re always looking to recognise and reward our employees for the work they do.
- As a valued member of The AA team, you’ll have access to a range of benefits including 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Plus, so much more!
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today.
Recovery Driver - Chelmsford - Forecasted Volume in Essex employer: The Automobile Association
The AA is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary with guaranteed earnings and a comprehensive benefits package. With a supportive work culture that values inclusivity and personal development, employees enjoy diverse learning opportunities and a strong sense of community while making a meaningful impact on customers' lives. Located in Chelmsford, the role of Recovery Driver not only provides job security but also the chance to thrive in a dynamic environment where every day brings new challenges and rewards.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Driver - Chelmsford - Forecasted Volume in Essex
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about scenarios where you've demonstrated problem-solving skills and how you can reassure customers in stressful situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on what to expect during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The AA and ready to shift gears in your career!
We think you need these skills to ace Recovery Driver - Chelmsford - Forecasted Volume in Essex
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your driving experience and any relevant qualifications, like your HGV license. We want to see that you’ve got the skills to handle a variety of vehicles and situations.
Emphasise Customer Service:As a Recovery Driver, you'll be dealing with customers in stressful situations. Share examples of how you've provided excellent service in the past. We love to see empathy and problem-solving in action!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with The AA. We can’t wait to hear from you!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery. Be prepared to discuss specific scenarios where you've successfully solved problems on the spot. This will show that you can handle the pressures of the job and reassure customers effectively.
✨Show Your Empathy
As a Recovery Driver, you'll often be dealing with stressed customers. Practice how you would communicate with someone in a tough situation. Demonstrating your ability to remain calm and supportive will highlight your suitability for the role.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work varied shifts, including evenings and weekends. The AA values flexibility, so showing that you're adaptable will make you stand out as a candidate.
✨Research The AA
Familiarise yourself with The AA's values, mission, and the benefits they offer. Being able to articulate why you want to work for them specifically will demonstrate your genuine interest in the position and the company culture.
