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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a strong reputation.
- Benefits: Competitive salary, guaranteed minimum earnings, and excellent holiday entitlement.
- Other info: Enjoy industry-leading training and a supportive work environment.
- Why this job: Become a superhero for drivers in need, using your skills to solve problems.
- Qualifications: Full driving licence (HGV 2) and a passion for helping others.
The predicted salary is between 30000 - 41000 £ per year.
Company description: Push for Better. Join The AA. As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA. We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence. Salary: Guaranteed minimum c.£33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license.
Depot Postcode: NG11 0DN. Shifts: Rolling Roster, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (Inc. 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break.
Bring your best self and we provide the rest, including:
- Full Uniform, Boots, and the best available equipment
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service)
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job: You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations. You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2).
- Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends.
Recovery Driver in England employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in England
✨Tip Number 1
Get to know the company! Research the AA and understand their values. When you show up for an interview, drop in some knowledge about their mission and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Recovery Driver, you'll need to be calm and reassuring. Role-play with a friend or family member to get comfortable with handling different customer scenarios. The more you practice, the more confident you'll feel.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve had to think on your feet. This will help you stand out as someone who can handle the unexpected, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Let’s get you on the road to success!
We think you need these skills to ace Recovery Driver in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about being a Recovery Driver with us.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, just like you’ll have with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the info you need about the role right there.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your driving knowledge and the technical skills required for the Recovery Driver role. Familiarise yourself with the types of vehicles you'll be working with and any relevant regulations. This will show that you're serious about the job and ready to hit the ground running.
✨Show Off Your People Skills
As a Recovery Driver, you'll be the friendly face of the AA, so it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've successfully dealt with customers in the past, especially in stressful situations. This will highlight your ability to reassure and support customers when they need it most.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle various roadside scenarios. Think about potential challenges you might face and how you'd solve them. Practising these responses can help you feel more confident and prepared, showing that you're a proactive problem solver.
✨Dress the Part
Even though this is a driving role, first impressions matter! Dress smartly for your interview to convey professionalism. It shows that you respect the opportunity and are serious about joining the team at the AA.