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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a reputation for excellence.
- Benefits: Competitive salary, free breakdown cover, and generous holiday allowance.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: Full driving licence (C or CE) and a passion for helping others.
- Other info: Flexible shifts with industry-leading training and career growth opportunities.
The predicted salary is between 33862 - 41000 £ per year.
Company description: Push for Better. Join The AA.
As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA. We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license.
Depot Postcode: CO1 1YD.
Shifts: Rolling Roster, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including full uniform, boots, and the best available equipment.
Free breakdown cover from day one.
Equivalent of 23 days holidays (increases with service).
Up to 7% company pension contribution.
Join a famous brand that our customers love, with industry leading training.
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job: You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations. You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends.
Recovery Driver in Colchester employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in Colchester
✨Tip Number 1
Get to know the company! Research The AA and understand their values. When you show up for an interview, drop in some knowledge about their mission and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Recovery Driver, you'll need to be calm and reassuring. Role-play with a friend or family member to get comfortable with handling different customer scenarios. This will help you shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. Ask them about their experiences and any tips they might have. This insider info can give you an edge when applying through our website.
✨Tip Number 4
Be ready to showcase your problem-solving skills! Think of examples from your past where you’ve tackled challenges head-on. During the interview, share these stories to demonstrate that you’re the fixer they need on the road.
We think you need these skills to ace Recovery Driver in Colchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our mission at The AA.
Tailor Your CV: Make sure your CV is tailored to the Recovery Driver role. Highlight your driving experience, customer service skills, and any relevant qualifications like your HGV licence. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you understand the role of a Recovery Driver inside out. Familiarise yourself with the technical aspects of loading vehicles and the equipment you'll be using. This will not only help you answer questions confidently but also show your genuine interest in the job.
✨Show Off Your People Skills
As a Recovery Driver, you'll be the friendly face of the AA. Prepare to discuss how you've handled customer interactions in the past. Think of examples where you reassured a customer or solved a problem on the spot. This will highlight your communication skills and ability to stay calm under pressure.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle various roadside situations. Practice responses to common scenarios, like dealing with an upset customer or a tricky vehicle recovery. This will demonstrate your problem-solving skills and readiness for the unexpected.
✨Dress the Part
Even though you’ll be provided with a uniform, showing up smartly dressed can make a great first impression. It shows that you take the interview seriously and respect the company’s image. Plus, it sets a positive tone for the rest of the conversation!
