Data Governance Manager in City of Westminster

For over a century, we have evolved and adapted to become the nation’s leading motoring organisation, offering a wide range of products and services to millions of customers. As we continue to expand, diversify and modernise, a new Data Governance Manager will play a crucial role in our success and help shape the data‑driven future of The AA.

As a key member of the COO team, you will work on the rollout and maturity of our Data Governance Framework, collaborating closely with business stakeholders, data teams, privacy, information security and risk colleagues to improve the quality, transparency and value of our core data assets.

Responsibilities

• Lead the rollout and ongoing maturity of The AA's Data Governance Framework, including associated tools, processes and roadmap.
• Work with business stakeholders and Data Team colleagues to define, capture and publish data definitions, KPI definitions, ownership, RACI, lineage and data quality measures.
• Drive improvements in the quality, transparency and value of core data assets, identifying business cases to resolve data quality issues at source.
• Manage data governance forums, stakeholder meetings and change requests, ensuring priorities are clear and actions are delivered.
• Partner with Data Privacy, Information Security, Risk and Compliance teams to ensure governance activities support regulatory, security and internal control requirements.
• Lead, coach and support the Data Governance team, deputising for the Head of Data Governance and Management when required.

Qualifications

• Strong practical experience in data governance, either in a senior governance role or capability to step into a first leadership position.
• Hands‑on experience with Microsoft Purview or a similar data governance tool, including business glossary or catalogue, lineage and data quality.
• Solid understanding of data concepts such as data warehousing, business intelligence, analytics, data ownership, data definitions, lineage, quality and retention.
• Working knowledge of regulations and governance requirements relating to data held by financial services organisations.
• Excellent stakeholder management and communication skills, with the ability to chair forums, influence senior stakeholders and explain complex data topics clearly.
• Strong planning, problem‑solving and delivery skills, with experience coaching, mentoring or managing others.

Benefits

• 25 days annual leave plus bank holidays, with a holiday buying scheme.
• Worksave pension scheme with up to 7% employer contribution.
• Free AA breakdown membership from Day 1, plus 50% discount for family and friends.
• Discounts on AA products including car and home insurance.
• Employee discount scheme with car salary sacrifice and additional discounts on healthcare, shopping, holidays and more.
• Company‑funded life assurance.
• Diverse learning and development opportunities to support progression in your career.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
• And many more benefits.

We are an equal‑opportunity employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.