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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive team dedicated to helping others.
- Benefits: Competitive salary, 23 days annual leave, discounts, and career development opportunities.
- Why this job: Make a real difference in people's journeys while enjoying a flexible work schedule.
- Qualifications: Full Category C (HGV Class 2) driving licence required; support for gaining CE licence available.
- Other info: Diverse learning opportunities and a commitment to employee well-being.
The predicted salary is between 34987 - 42120 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £34,987 for CE (HGV 1) license, £31,615 for C (HGV 2) license (this includes a location allowance).
On Target Earnings: £42,120 for CE, £36,600 for C license.
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: CM1 3SR. To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information:
- We’re always looking to recognise and reward our employees for the work they do.
- As a valued member of The AA team, you’ll have access to a range of benefits including 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today.
Recovery Driver - Chelmsford - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Chelmsford - Forecasted Volume
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about scenarios where you've solved problems on the spot, as this is key for the role.
✨Tip Number 3
Show off your tech skills! Since you'll be using new technology, be ready to discuss your experience with it. If you’ve adapted to tech in previous jobs, share those stories to highlight your curiosity and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, if you’re successful, you’ll be invited to an online interview, making the process smooth and straightforward.
We think you need these skills to ace Recovery Driver - Chelmsford - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant licences you hold. If you've got a Category C or CE licence, let us know! We want to see how your skills can help us keep our customers safe on the road.
Emphasise Your Problem-Solving Abilities: As a Recovery Driver, you'll face various challenges. Share examples of how you've tackled tough situations in the past. This will show us that you're calm under pressure and ready to help our members when they need it most.
Be Yourself: We value authenticity at StudySmarter. Don’t be afraid to let your personality shine through in your application. We want to know who you are beyond your qualifications, so feel free to share your passion for helping others!
Apply Through Our Website: To make things easy, apply directly through our website. It’s a straightforward process, and we’ll keep you updated every step of the way. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery and roadside assistance. Familiarise yourself with common issues drivers face and how to resolve them. This will show that you're not just a driver, but someone who can think on their feet and provide real solutions.
✨Show Your Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how you would reassure someone in a tough situation. Think about examples from your past where you've helped someone feel calm and confident during a crisis. This will highlight your ability to connect with customers and provide exceptional service.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. The AA values flexibility, so share any experiences where you've adapted to changing schedules or worked under pressure. This will demonstrate your commitment to the role.
✨Dress the Part
Even if it's an online interview, dress professionally to make a good impression. It shows that you take the opportunity seriously. Plus, it sets the right tone for the conversation. Remember, you're representing The AA from the get-go!
