At a Glance
- Tasks: Lead the Pega Customer Decision Hub to boost customer engagement and retention.
- Company: Join the Automobile Association, a diverse and inclusive workplace.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and more.
- Other info: Be part of a dynamic team with opportunities for growth.
- Why this job: Make a real impact on customer experiences with innovative technology.
- Qualifications: Experience in marketing tech platforms and strong organisational skills.
The predicted salary is between 45000 - 55000 £ per year.
The Automobile Association seeks a pivotal role in their CATHIE Product Ownership team, focused on using the Pega Customer Decision Hub to enhance customer engagement and retention. You will manage backlogs, coordinate changes, and collaborate with teams ensuring effective delivery.
The ideal candidate will have experience in marketing technology platforms, excellent organisational skills, and a proactive approach to problem-solving.
Join a company that values diversity and offers comprehensive benefits, including 25 days annual leave and a pension scheme.
Product Owner, Pega CDH & Customer Engagement in Cheadle employer: The Automobile Association
The Automobile Association is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture where innovation thrives. With comprehensive benefits such as 25 days of annual leave and a robust pension scheme, employees are supported in achieving a healthy work-life balance while contributing to meaningful projects in customer engagement. Join us in a collaborative environment that values diversity and empowers you to make a significant impact in the field of marketing technology.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner, Pega CDH & Customer Engagement in Cheadle
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like The Automobile Association!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at The Automobile Association would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at The Automobile Association through your school's career services!
We think you need these skills to ace Product Owner, Pega CDH & Customer Engagement in Cheadle
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner, Pega CDH & Customer Engagement, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner, Pega CDH & Customer Engagement position at The Automobile Association. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at The Automobile Association
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.