At a Glance
- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA and represent iconic brands in the motoring world.
- Benefits: Competitive salary, industry-leading training, and generous holiday allowance.
- Other info: Enjoy flexible hours and a fully equipped van from Day 1.
- Why this job: Make a real impact by providing exceptional customer experiences every day.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
The predicted salary is between 38270 - 38270 € per year.
Company description
Drive Prestige, Deliver Excellence. Be Better. Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role - it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.
What You’ll Do:
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics.
- Take complete ownership of the customer experience, from arrival to completion of the repair.
- Combine technical skill with excellent communication to ensure customer satisfaction every time.
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs.
- Start and end your day at home with a fully equipped VWG van, tools, and uniform.
- Work 40 hours/week currently with a 7am-8pm shift range, with flexible standby hours to suit your life.
Who You Are:
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
- Confident, independent, and customer focused.
- Holds a full UK Cat B licence (max 6 points).
What You’ll Get:
- A competitive base salary of £38,270, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team.
- Industry-leading VWG & AA training.
- 23 days holiday + bank hols (rises with service).
- Van, fuel, uniform, boots and breakdown cover from Day 1.
- Up to 7% pension, life assurance, 24/7 GP & EAP support.
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician - Birmingham - NonVolume employer: The Automobile Association
Join The AA as a Volkswagen Dedicated Technician in Birmingham, where you will be part of a dynamic team representing two prestigious brands. Enjoy a supportive work culture that prioritises customer satisfaction and offers extensive training opportunities, alongside a competitive salary and benefits package including flexible working hours, generous holiday allowance, and comprehensive support from day one. This role not only allows you to utilise your technical skills but also empowers you to take ownership of the customer experience, making it a truly rewarding career choice.
StudySmarter Expert Advice🤫
We think this is how you could land VWG Dedicated Technician - Birmingham - NonVolume
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The AA or Volkswagen. They can give you insider info on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to vehicle maintenance and customer service. We want you to showcase your technical skills and how you handle customer interactions with confidence.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional shows you’re serious about the role. Plus, it helps boost your confidence when you’re talking about your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. We believe every little bit counts!
We think you need these skills to ace VWG Dedicated Technician - Birmingham - NonVolume
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering top-notch service and working with cutting-edge technology. A little passion goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Volkswagen Dedicated Technician role. Highlight your NVQ Level 3 qualifications and any relevant experience in vehicle maintenance and repair. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just a few clicks and you’re on your way!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Familiarise yourself with Volkswagen-specific tools and diagnostics, as well as common issues that might arise in their vehicles. This will show your potential employer that you're not just a technician, but a knowledgeable one.
✨Customer Service is Key
Since this role involves delivering a high-calibre customer experience, think about examples from your past where you've excelled in customer service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will be crucial for the interview.
✨Show Your Independence
The job requires a confident and independent approach, so prepare to demonstrate how you've taken ownership of your work in previous roles. Share specific instances where you’ve worked autonomously and made decisions that positively impacted the customer experience.
✨Be Ready for Flexibility
With the shift range from 7am to 8pm and flexible standby hours, it’s important to convey your adaptability. Think about how you can manage your time effectively and be available when needed. Discussing your willingness to adjust your schedule can set you apart from other candidates.
