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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a reputation for excellence.
- Benefits: Competitive salary, guaranteed minimum earnings, and generous holiday allowance.
- Why this job: Make a real difference in people's lives while enjoying industry-leading training.
- Qualifications: Full driving licence (C or CE) and a passion for problem-solving.
- Other info: Flexible shifts, supportive team environment, and career growth opportunities.
The predicted salary is between 33862 - 41000 £ per year.
Company description: Push for Better. Join The AA.
As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA. We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license.
Depot Postcode: DY4 7BS.
Shifts: Rolling Roster, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including full uniform, boots, and the best available equipment.
Free breakdown cover from day one.
Equivalent of 23 days holidays (increases with service).
Up to 7% company pension contribution.
Join a famous brand that our customers love, with industry leading training.
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job: You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations. You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends.
Recovery Driver in Birmingham employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in Birmingham
✨Tip Number 1
Get to know the company! Research The AA and understand their values. When you show up for an interview, drop in some knowledge about their mission and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Recovery Driver, you'll need to be calm and reassuring with customers. Role-play common scenarios with a friend or family member to get comfortable with how you’d handle different situations on the job.
✨Tip Number 3
Network like a pro! Connect with current or former employees of The AA on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest Recovery Driver roles there, so keep checking back for new opportunities!
We think you need these skills to ace Recovery Driver in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your love for driving. A bit of character can make your application stand out!
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience and skills that match the Recovery Driver role. Focus on your driving qualifications, customer service experience, and any problem-solving skills you have. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company there, which can help you tailor your application even more.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you understand the role of a Recovery Driver inside out. Familiarise yourself with the technical aspects of loading vehicles and the equipment you'll be using. This will not only help you answer questions confidently but also show your genuine interest in the job.
✨Showcase Your People Skills
As a Recovery Driver, you'll be the friendly face of the AA. Prepare examples of how you've successfully communicated with customers in the past, especially in stressful situations. Highlight your ability to reassure and calm people down when they're in a tough spot.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to think on your feet and solve problems quickly. The interviewers will want to see that you can handle unexpected challenges, so come ready with stories that showcase your resourcefulness and adaptability.
✨Be Ready for Shift Work
Since the role involves working shifts, including evenings and weekends, be prepared to discuss your flexibility and willingness to adapt to different schedules. Showing that you're comfortable with this aspect of the job will make you a more attractive candidate.
