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For Companies At a Glance
- Tasks: Develop insightful B2B reporting to enhance product performance and customer experience.
- Company: Join the AA, a trusted UK brand with diverse services beyond roadside assistance.
- Benefits: Enjoy 25 days leave, pension contributions, discounts, and career development opportunities.
- Other info: Inclusive culture that values diversity and offers excellent career growth.
- Why this job: Make a real impact by turning complex data into actionable insights for SME customers.
- Qualifications: Experience in reporting, strong analytical skills, and proficiency in data tools like Power BI.
The predicted salary is between 40000 - 50000 £ per year.
Location: Basingstoke – Hybrid – Three Days in Office
Employment Type: 12 Months – Fixed Term Contract
Hours: Monday-Friday
A Summary
Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team.
This is the job
In this role, you will build and develop a B2B SME reporting suite for the Road Product Management & Trading team, turning complex data into clear, actionable insight. Your work will help us better understand our SME customers and ensure we deliver products and services that truly meet their needs. You'll play a key role in shaping product and trading decisions by analysing customer behaviour, product performance and trading outcomes. By bringing evidence and insight to the table, you'll help drive decisions that improve customer experience and support strong commercial performance. You'll also enhance our existing reporting capability, creating more efficient ways for the wider team to access and use data. Ultimately, your insight will help ensure our SME customers receive consistently great outcomes.
What will I be doing?
- Supporting the Road Product and Trading teams by developing a reporting suite that enables effective management of B2B SME products and clear understanding of product performance.
- Assessing current reporting capabilities, identifying gaps and defining requirements with stakeholders across Product and Trading.
- Designing, developing and maintaining Power BI reporting solutions, including semantic models and dashboards, ensuring they are accurate, reliable and fit for purpose.
- Ensuring data integrity and reporting accuracy through validation of data structures, logic checks and collaboration with the central data team.
- Building scalable, future-proof reporting solutions that can adapt to evolving business and customer needs.
- Creating high-quality user experiences through clear visual design, intuitive dashboards and adherence to internal Power BI standards.
- Developing KPI and performance tracking frameworks to highlight trends, risks and opportunities across customer, product and trading performance.
- Providing insight and analysis to support product development, trading decisions and improvements to SME customer outcomes.
- Measuring the impact of initiatives by evaluating customer outcomes and commercial performance to inform continuous improvement.
- Communicating insights clearly through presentations, workshops and engagement with stakeholders across the business.
What do I need?
- Proven experience delivering accurate, insightful reporting that supports product performance and trading decisions.
- Strong ability to design clear, user-friendly MI and reporting suites that enable teams to generate insights and recommendations.
- Highly numerate with strong analytical skills and experience manipulating and interpreting complex datasets.
- Experience using analytical and data tools such as Advanced Excel, SQL, SAS, Power BI, Databricks and Microsoft Azure.
- Ability to translate business requirements into simple, effective reporting and data solutions.
- Strong stakeholder management skills, working collaboratively to turn insight into actionable plans.
- Commercial awareness with the ability to balance customer outcomes and business performance.
- Clear communication skills, able to present complex analysis and insights in an accessible way.
Additional information
We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Senior Product & Commercial Analyst - NonVolume in Basingstoke employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product & Commercial Analyst - NonVolume in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current employees at the AA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s products and services. Understand their B2B SME offerings and think about how your skills can enhance their reporting suite. Show them you mean business!
✨Tip Number 3
Practice your data storytelling! Be ready to explain complex datasets in simple terms. Use examples from your past work to demonstrate how your insights led to actionable decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the AA team.
We think you need these skills to ace Senior Product & Commercial Analyst - NonVolume in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with reporting and data analysis. We want to see how your skills align with the role of Senior Product & Commercial Analyst, so don’t hold back!
Showcase Your Analytical Skills: In your application, emphasise your ability to manipulate complex datasets and provide actionable insights. We’re looking for someone who can turn data into clear, user-friendly reports, so let us know how you’ve done this in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experience and achievements, as we appreciate candidates who can present complex information in an accessible way.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Automobile Association
✨Know Your Data Tools
Make sure you brush up on your skills with Power BI, SQL, and Advanced Excel. Be ready to discuss how you've used these tools in past roles to create insightful reports and dashboards. The more specific examples you can provide, the better!
✨Understand the Business
Familiarise yourself with the AA's services and how they relate to B2B SME customers. Think about how your role as a Senior Product & Commercial Analyst can impact customer experience and commercial performance. Showing that you understand the business will impress your interviewers.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or analyse data sets. Practice articulating your thought process clearly and logically. This will demonstrate your analytical skills and ability to turn complex data into actionable insights.
✨Engage with Stakeholders
Be prepared to discuss how you've collaborated with stakeholders in the past. Highlight your communication skills and how you've turned insights into actionable plans. This is crucial for the role, so showing your experience in stakeholder management will set you apart.