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- Tasks: Lead data analysis to uncover business opportunities and improve operational efficiency.
- Company: Join the AA, one of the UK's most trusted brands in insurance and services.
- Benefits: Enjoy 25 days annual leave, free breakdown membership, and a pension scheme.
- Why this job: Make a real impact by driving insights that shape strategic decisions.
- Qualifications: Senior-level experience in commercial analysis, preferably in claims or insurance.
- Other info: Be part of an inclusive culture that values diversity and empowers you to thrive.
The predicted salary is between 36000 - 60000 £ per year.
Location: Basingstoke – Hybrid – Three Days in Office (one of which will be in Tunbridge Wells).
Employment Type: Permanent
Hours: Monday-Friday
As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team.
This role offers the chance to actively contribute to the growth of AA’s in-house underwriter AAUICL. It calls for an entrepreneurial and curious mindset, along with strong general and commercial management skills. The ideal candidate will have experience in data analysis, operational processes, spend control and process efficiency with a direct impact on P&L, preferably within the motor claims sector.
What will I be doing?
- Developing and implementing advanced analytical approaches to uncover business opportunities and operational challenges.
- Analysing claims and reserve data to identify trends, anomalies, and areas for improvement.
- Building and maintaining interactive dashboards visualising performance, cost, and value metrics across teams.
- Developing models to attribute commercial value to individual claims handlers and teams.
- Tracking and evaluating cost-benefit outcomes of strategic and operational initiatives.
- Supporting business cases with robust data analysis, forecasting, and scenario modelling.
- Quantifying team-level costs and linking them to outcomes and value delivered.
- Leading data-driven market intelligence projects to inform strategic initiatives and enhance processes.
- Collaborating with cross-functional teams to translate insights into actionable strategies.
- Presenting findings and recommendations to senior leadership, influencing decision-making and strategic planning.
What do I need?
- Senior-level experience in commercial, business analysis, and insight roles.
- Experience within Claims, Insurance, Financial Services, or Banking sectors.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- High numeracy combined with strong commercial business acumen.
- Proficiency in data and visualisation tools and software (Excel, SQL, and Power BI).
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Proven track record of managing market research and applying insights to drive business growth.
- Analytical and entrepreneurial mindset to support innovation and problem-solving.
- Drive and ambition to learn and progress into more senior positions.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products.
- 25 days annual leave plus bank holidays + the option to buy additional annual leave.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Pension scheme available up to 7% contribution.
- Access to the EV discount scheme.
- Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Claims Data & Insights Lead - NonVolume in Basingstoke employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Data & Insights Lead - NonVolume in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at AA. A friendly chat can open doors and give you insider info that could help your application stand out.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and mission. Show us how your skills align with our goals, especially in data analysis and operational efficiency. We love candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate complex data insights clearly. Try explaining your past projects to friends or family to get comfortable with articulating your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at AA. Let’s make it happen!
We think you need these skills to ace Claims Data & Insights Lead - NonVolume in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Data & Insights Lead role. Highlight your experience in data analysis and operational processes, especially if you've worked in the motor claims sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your entrepreneurial mindset can contribute to our team. Don't forget to mention specific examples of your past achievements that relate to the job description.
Show Off Your Analytical Skills: Since this role is all about data, make sure to showcase your analytical skills in your application. Mention any tools you’re proficient in, like Excel, SQL, or Power BI, and provide examples of how you've used them to drive business insights in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Automobile Association
✨Know Your Data
Make sure you brush up on your data analysis skills before the interview. Be prepared to discuss how you've used data to drive insights in previous roles, especially in the claims or insurance sectors. Highlight specific examples where your analytical skills led to tangible improvements.
✨Showcase Your Communication Skills
Since this role involves presenting findings to senior leadership, practice articulating complex data insights clearly and concisely. Use examples from your past experiences where you successfully influenced stakeholders with your recommendations.
✨Understand the Business
Familiarise yourself with the AA's services and mission. Think about how your role as Claims Data & Insights Lead can contribute to their goal of keeping Britain moving. This will show your genuine interest in the company and its objectives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and entrepreneurial mindset. Prepare to discuss how you would approach specific challenges in the claims process, using data to support your strategies. This will demonstrate your proactive thinking and ability to drive change.