Claims Commercial Insights Manager in Basingstoke

Claims Commercial Insights Manager in Basingstoke

Basingstoke Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive insights and strategies to enhance AA's claims operations and business growth.
  • Company: Join one of the UK's most trusted brands with a mission to keep Britain moving.
  • Benefits: Enjoy free breakdown membership, generous leave, and discounts on AA products.
  • Why this job: Make a real impact by using data to influence strategic decisions and drive innovation.
  • Qualifications: Senior-level experience in commercial analysis, strong analytical skills, and proficiency in data tools.
  • Other info: Hybrid working model with opportunities for career progression and personal development.

The predicted salary is between 36000 - 60000 £ per year.

Location: Basingstoke – Hybrid – Three Days in Office (one of which will be in Tunbridge Wells).

Employment Type: Permanent

Hours: Monday-Friday

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team.

This role offers the chance to actively contribute to the growth of AA's in-house underwriter AAUICL. It calls for an entrepreneurial and curious mindset, along with strong general and commercial management skills. The ideal candidate will have experience in data analysis, operational processes, spend control and process efficiency with a direct impact on P&L, preferably within the motor claims sector.

What will I be doing?

  • Developing and implementing advanced analytical approaches to uncover business opportunities and operational challenges.
  • Analysing claims and reserve data to identify trends, anomalies, and areas for improvement.
  • Building and maintaining interactive dashboards visualising performance, cost, and value metrics across teams.
  • Developing models to attribute commercial value to individual claims handlers and teams.
  • Tracking and evaluating cost-benefit outcomes of strategic and operational initiatives.
  • Supporting business cases with robust data analysis, forecasting, and scenario modelling.
  • Quantifying team-level costs and linking them to outcomes and value delivered.
  • Leading data-driven market intelligence projects to inform strategic initiatives and enhance processes.
  • Collaborating with cross-functional teams to translate insights into actionable strategies.
  • Presenting findings and recommendations to senior leadership, influencing decision-making and strategic planning.

What do I need?

  • Senior-level experience in commercial, business analysis, and insight roles.
  • Experience within Claims, Insurance, Financial Services, or Banking sectors.
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
  • High numeracy combined with strong commercial business acumen.
  • Proficiency in data and visualisation tools and software (Excel, SQL, and Power BI).
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Proven track record of managing market research and applying insights to drive business growth.
  • Analytical and entrepreneurial mindset to support innovation and problem-solving.
  • Drive and ambition to learn and progress into more senior positions.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products, 25 days annual leave plus.

Claims Commercial Insights Manager in Basingstoke employer: The Automobile Association

At AA, we pride ourselves on being one of the UK's most trusted brands, offering a supportive and dynamic work environment in Basingstoke. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures that you have ample opportunities for growth and advancement. With a range of benefits including free breakdown membership and generous annual leave, joining our team means becoming part of a culture that values your contributions and encourages innovation.
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Contact Detail:

The Automobile Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Commercial Insights Manager in Basingstoke

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to the role of Claims Commercial Insights Manager. This will help you tailor your answers and show you're genuinely interested.

✨Tip Number 3

Practice your data storytelling skills! Be ready to explain complex data insights in a simple way. Use examples from your past experience to demonstrate how you've turned data into actionable strategies that drove business growth.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at AA and contributing to our mission of keeping Britain moving.

We think you need these skills to ace Claims Commercial Insights Manager in Basingstoke

Data Analysis
Operational Processes
Spend Control
Process Efficiency
P&L Management
Analytical Skills
Dashboard Development
Cost-Benefit Analysis
Forecasting
Scenario Modelling
Market Intelligence
Cross-Functional Collaboration
Communication Skills
Presentation Skills
Commercial Business Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Claims Commercial Insights Manager role. Highlight your experience in data analysis and commercial management, and don’t forget to showcase any relevant achievements that align with our mission at AA.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share your passion for data-driven insights and how you can contribute to our growth at AA. Keep it engaging and personal!

Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive decisions in your previous roles. Whether it's through dashboards or market intelligence projects, we want to see your expertise in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at The Automobile Association

✨Know Your Numbers

As a Claims Commercial Insights Manager, you'll need to demonstrate your analytical prowess. Brush up on key metrics related to claims and P&L. Be ready to discuss how you've used data analysis in past roles to drive business decisions.

✨Showcase Your Tools

Familiarity with data visualisation tools like Excel, SQL, and Power BI is crucial. Prepare examples of how you've used these tools to create dashboards or reports that influenced strategic initiatives. Bring along any relevant work samples if possible!

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills. Think about past challenges you've faced in the insurance or financial services sectors and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Communicate with Confidence

You'll be presenting findings to senior leadership, so practice articulating your insights clearly and confidently. Tailor your communication style to your audience, ensuring you can influence stakeholders at all levels. Mock interviews can help you refine this skill.

Claims Commercial Insights Manager in Basingstoke
The Automobile Association
Location: Basingstoke

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