Management Information Assistant in Gloucester

Location: Remote / Home Based with some travel

Salary: £31,220 - £34,860 Dependent on experience

Hours: 40 hours per week, full year contract

Due to our continued growth, we are looking for another Management Information Assistant to support the Group Operations MIS specialist in the continued development and support of operational management information systems including Engage, SCR Tracker, Safety Culture and others as they come online. You will be supporting through a structured support desk, system development, training, development of user guides, stakeholder workshops, consultation, and quality assurance of use of applications across the business.

Key accountabilities:

• Ensuring that confidentiality is appropriately maintained at all times and that regulatory and legal requirements are met.
• Support services with matters reported through the service desk.
• Support with change requests, development, and testing.
• Ensure integrity through regular quality data audit processes to include feedback to the relevant users/managers and undertaking adjustments to processes as necessary.
• Train new users and managers as required and existing Administrators for new processes and/or where additional support is required.
• Liaise with key stakeholders, primarily OD’s, Heads, and Principals, to understand how systems can support smooth service operations.
• Work with new and mature services to ensure staff understand how to use the systems and the associated benefits.
• Develop systems which respond to requests for support, change management, and troubleshooting in a timely manner.
• Undertake a full range of reporting both using the nominated systems and other tools as necessary to support the business.
• Liaise with the relevant teams to gain feedback and requirements to develop systems across the group.

Please note that duties will vary and you will be expected to contribute to the overall aims of the company when required.

Skills and Qualifications:

• Experience of using and supporting management information systems.
• Good understanding of systems, processes, and implementation of change.
• High level of literacy and numeracy.
• High level of computer literacy, including Microsoft Office packages such as Excel, Word, Outlook, or equivalent systems and interest in and ability to learn other systems and packages.
• High levels of accuracy and attention to detail.
• Able to work autonomously and on own initiative.
• Ability to manage own time to deal with multiple tasks effectively.
• High levels of interpersonal ability with excellent written and verbal communication.
• High levels of confidentiality and ability to deal with all matters in line with data protection including the ability to decline sharing of information without authority.
• Able to deliver training and develop necessary training tools.

Benefits and Additional Information:

What’s on Offer at Aurora?

• Grow with Us – Training & Development: We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals.
• Save Money on Everyday Essentials: Discounts on groceries, phone plans, internet, dining out, gym memberships & more.
• Access to our Cycle to Work and Car Scheme.
• Access Wagestream: A financial wellbeing app that helps you track earnings, save, get expert money advice, and even access part of your pay early when needed.
• Competitive Pay & Reward: Enhanced Annual Leave, Company Sick Pay, Enhanced Pension, Life Assurance, 24/7 GP Access – For You & Your Household.
• UK Health Cash Plan: Cover everyday healthcare costs like dental and optician bills.
• Employee Assistance Programme: Get confidential support on a wide range of issues, including freephone counselling (available 24/7).
• Refer a Friend – Earn £1,000! Know someone who’d be a great fit? Refer them and get rewarded! (*Terms apply)

How to Apply:

You can apply online by completing our online application form. Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.

This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Safeguarding Statement: The Aurora Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.