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For Companies At a Glance
- Tasks: Assist customers, resolve inquiries, and promote products in a dynamic environment.
- Company: Join Atlas, a company dedicated to helping businesses thrive with a results-driven mindset.
- Benefits: Full-time role with opportunities for growth and development in customer service.
- Why this job: Make a real impact by enhancing customer experiences and driving satisfaction.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Team-oriented atmosphere with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
At Atlas, we are dedicated to helping businesses thrive in today\’s competitive landscape. Inspired by the strength of Atlas, we take on the challenge of driving our clients toward their loftiest goals. Our team of experienced professionals and high achievers bring energy, expertise, and a results-driven mindset to every project. By specializing in face-to-face marketing, we create authentic, meaningful interactions that connect businesses directly with their target audience.
Role Description
This is a full-time on-site role for a Customer Service Sales Specialist, located in London. The Customer Service Sales Specialist will be responsible for assisting customers, ensuring customer satisfaction, providing support over the phone, and enhancing the overall customer experience. Other day-to-day tasks include resolving customer inquiries, promoting products or services, and maintaining accurate customer records.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Proficiency in Phone Etiquette and enhancing Customer Experience
- Excellent communication and interpersonal skills
- Ability to work effectively in a team-oriented environment
- Problem-solving skills and attention to detail
- Prior experience in sales or marketing is a plus
- High school diploma or equivalent required; Bachelor\’s degree is preferred
Customer Service Sales Specialist employer: The Atlas Collective
Contact Detail:
The Atlas Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Sales Specialist
✨Tip Number 1
Get to know the company inside out! Research Atlas and understand their values, mission, and the services they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! Since you'll be assisting customers over the phone, make sure you’re comfortable with clear communication. Try role-playing with a friend to get the hang of handling inquiries and promoting products smoothly.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled customer issues in the past. This will demonstrate your ability to enhance the customer experience, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Customer Service Sales Specialist
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our mission and can connect their experiences to what we do at Atlas.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Atlas Collective
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Understand key concepts like customer satisfaction and problem-solving techniques, as these will be crucial in your role. Be ready to share examples of how you've successfully handled customer inquiries in the past.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice your phone etiquette and interpersonal skills. During the interview, make sure to speak clearly and confidently. You might even want to prepare a few scenarios where you effectively communicated with a customer to resolve an issue.
✨Demonstrate Team Spirit
Atlas values teamwork, so be prepared to discuss how you work well in a team-oriented environment. Think of specific instances where you collaborated with colleagues to achieve a common goal or improve customer experience. This will show that you can contribute positively to their dynamic.
✨Research the Company and Its Values
Familiarise yourself with Atlas and its mission to help businesses thrive. Understanding their approach to face-to-face marketing and customer interactions will allow you to align your answers with their values. This shows genuine interest and can set you apart from other candidates.
