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For Companies At a Glance
- Tasks: Manage guest relations and ensure an exceptional experience for all visitors.
- Company: Family-owned luxury hotel group with a focus on people and culture.
- Benefits: Best-in-class benefits, learning opportunities, and a supportive team environment.
- Why this job: Join a passionate team and grow your career in luxury hospitality.
- Qualifications: Experience in a 5* hotel and a strong desire to learn.
- Other info: Flexible hours and a dynamic work environment await you.
The predicted salary is between 36000 - 60000 £ per year.
Our People
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
The Role
- Previous experience in a 5* hotel
- A strong desire to learn and develop a career within luxury hospitality
- Flexibility to work varied hours
Guest Relations Manager in London employer: The Athenaeum
Contact Detail:
The Athenaeum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality sector, especially those who work at 5* hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to meet potential employers, share your experiences and what excites you about working in a family-owned hotel. Authenticity goes a long way!
✨Tip Number 3
Be flexible with your availability. The hospitality industry thrives on adaptability, so let them know you're ready to work varied hours. It shows you're committed and ready to jump in!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications from enthusiastic candidates who are eager to join our family. Plus, it’s the best way to stay updated on new opportunities!
We think you need these skills to ace Guest Relations Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through. We want to see your enthusiasm for the industry and how it aligns with our family values at The Sutton Hotel Collection.
Highlight Relevant Experience: Make sure to showcase any previous experience in a 5* hotel. We’re looking for candidates who can bring their expertise to our team, so don’t hold back on detailing your achievements and responsibilities.
Tailor Your Application: Take the time to customise your application for the Guest Relations Manager role. We appreciate when applicants connect their skills and experiences directly to what we’re looking for, so make it personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity within our family.
How to prepare for a job interview at The Athenaeum
✨Know Your Luxury Hospitality
Make sure you brush up on the latest trends and standards in luxury hospitality. Research The Sutton Hotel Collection specifically, so you can speak to their values and what makes them unique. This shows your genuine interest and helps you stand out.
✨Showcase Your People Skills
As a Guest Relations Manager, your ability to connect with guests is crucial. Prepare examples of how you've handled guest interactions in the past, especially in high-pressure situations. This will demonstrate your capability to maintain a calm and professional demeanour.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work varied hours. Highlight any previous experience where you adapted to changing schedules or demands, as this aligns with the role's requirements and shows your commitment to the team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and growth opportunities within The Sutton Hotel Collection. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
