At a Glance
- Tasks: Lead the bar team, ensuring top-notch service and guest satisfaction.
- Company: Sutton Hotel Collection, a historic and welcoming hotel in Piccadilly.
- Benefits: Private medical insurance, bonus scheme, free hotel breaks, and leisure passes.
- Other info: Inclusive culture with opportunities for personal development and fun social events.
- Why this job: Join a vibrant team and create memorable experiences in a magical London setting.
- Qualifications: Experience in bartending and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Right opposite Green Park. Steps from Buckingham Palace. Where your London stays feel like coming home. Since 1850, this Piccadilly corner has been part club, part residence, now it’s yours. Where celebrities once edited films, where walls turned from club to residence, and the park is just across the road. Here, you’ll find comfort, calm, and a touch of London magic.
Overview of duties:
- Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets.
- Conveys the hotel’s image and atmosphere through their exemplary attitude, warm and friendly welcome, availability, and frequent presence in the department.
- Coordinating and supporting the bar team to ensure efficient service.
- Overseeing the cocktail bar, dispense, lounges and snug maintaining standards and guest satisfaction.
- Clearly conveying information to both guests and staff, facilitating smooth running.
- Resolving any issues or complaints to maintain guest satisfaction and escalating where necessary.
- Working with hosts and manager to set up and deliver functions, private dining and special requests from restaurant guests and hotel residents.
- Mentoring and training staff to maintain high standards of professionalism and service.
Benefits you will receive:
- Private Medical Insurance with Aviva, available from your first day when you join.
- 20% Bonus Scheme.
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms, regular on and off-site social events and celebrations as well as a cycle to work scheme. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.
Head Bartender employer: The Athenaeum Hotel
The Sutton Hotel Collection is an exceptional employer, offering a vibrant work culture steeped in history and located in the heart of London, just steps from iconic landmarks. With a strong emphasis on employee well-being, we provide generous benefits such as private medical insurance, free hotel breaks, and extensive learning opportunities, ensuring that our team members thrive both personally and professionally. Join us to be part of a diverse and inclusive environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Head Bartender
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Athenaeum Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Athenaeum Hotel
Don't be shy about reaching out to The Athenaeum Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Bartender
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Athenaeum Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Athenaeum Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
