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For Companies At a Glance
- Tasks: Ensure safety and provide top-notch service to members and guests at The Athenaeum Club.
- Company: Join The Athenaeum Club, a prestigious Private Members Club with exclusive dining and social spaces.
- Benefits: Enjoy competitive pay, paid time off during holidays, and employee referral bonuses.
- Why this job: Be part of a luxury hospitality team that values professionalism and exceptional member experiences.
- Qualifications: Experience in luxury hospitality, excellent communication skills, and a warm personality are essential.
- Other info: Must be able to patrol the building without using a lift for security reasons.
Job Description
An exceptional opportunity has arisen for an outstanding candidate to join The Athenaeum Club, a Private Members Club, asWeekendHall Porter / Receptionist, (working 8am to 8pm, mostly Sunday).
The Club offers 15 bedrooms and a variety of social spaces and a collection of exclusive dining experiences our members can enjoy with other members and their guests.
We are currently seeking aWeekend Hall Porter / Receptionistto join our Front Office Team. The main responsibility of theWeekend Hall Porter / Receptionist is to ensure the safety and security of the Club and to provide Members, and their guests a proficient, professional service through meeting and exceeding the members expectations.
The ideal candidate will have:
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The ability to work alone and to work closely with other departments.
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Proven background within a luxury hospitality environment, ideally within a similar guest facing role and experience as a hotel receptionist.
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Professionalism.
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Impeccable grooming standards.
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Excellent time management skills and be able to multi-task during busy periods.
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The ability to communicate effectively with all members of staff and management and paying close attention to detail is imperative.
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Flexibility with shift patterns, shifts are Weekendalthough there may be someBank Holidays.
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Excellent written and verbal English.
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Working use of Front Office PMS systems and booking systems.
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Working use of Word, Excel, and Outlook.
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Team player with outstanding interpersonal skills.
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Working knowledge of security and fire systems.
NOTE: As part of the role, you will be required to carry out multiple patrols of the building, over the 7 floors of the Club, and for security reasons this would be without the use of a lift.
We are looking for our future ambassadors to have a warm and welcoming personality, with high standards of professionalism and a drive to provide a memorable experience to everyMember and guest.
We welcome applications from professionals who are passionate about the hospitality industry, with a willingness to deliver a natural and yet exceptional, luxury service to our members.
In return, we offer the following employee benefits (conditions apply):
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A competitive salary (minimum wage £14.33 per hour).
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Paid days off when closed over Easter, Christmas and New Year, or the ability earn additional payment for working over these periods.
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Employee Referral Scheme
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Uniform
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Length of service rewards
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Monthly/yearly recognition schemes
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Complimentary dry cleaning
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Life assurance
If you believe you are the right candidate for this position and would like to join us, we would love to hear from you!
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Closing date for applications 30th March2025
AMRT1_UKCT
Weekend Hall Porter / Receptionist employer: The Athenaeum Club
Contact Detail:
The Athenaeum Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Hall Porter / Receptionist
✨Tip Number 1
Familiarize yourself with the luxury hospitality environment. Research The Athenaeum Club and understand its values, services, and member expectations. This knowledge will help you demonstrate your passion for the role during the interview.
✨Tip Number 2
Highlight your interpersonal skills. Since the role requires excellent communication with members and staff, think of specific examples from your past experiences where you successfully managed guest interactions or resolved issues.
✨Tip Number 3
Prepare to discuss your time management abilities. Given the fast-paced nature of the role, be ready to share how you prioritize tasks and handle busy periods effectively, ensuring that you meet the high standards expected by the club.
✨Tip Number 4
Demonstrate your flexibility and willingness to work weekends and bank holidays. Be prepared to explain how your schedule aligns with the club's needs, showing that you are committed to being a reliable team player.
We think you need these skills to ace Weekend Hall Porter / Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Weekend Hall Porter / Receptionist position. Understand the key responsibilities and required skills, such as professionalism, excellent communication, and experience in luxury hospitality.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality, particularly any roles that involved guest interaction or reception duties. Emphasize your ability to work independently and as part of a team, as well as your time management skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to provide exceptional service and your attention to detail. Make sure to convey your warm and welcoming personality.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your written English is impeccable, as this is crucial for effective communication in the role.
How to prepare for a job interview at The Athenaeum Club
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in luxury hospitality roles. Share specific examples of how you provided exceptional service and handled guest interactions, as this will demonstrate your suitability for the Weekend Hall Porter / Receptionist position.
✨Emphasize Communication Skills
Effective communication is key in this role. Be prepared to discuss how you communicate with team members and guests. Use examples that showcase your ability to listen, respond, and adapt your communication style to different situations.
✨Demonstrate Professionalism and Grooming Standards
Since the role requires impeccable grooming standards, ensure you present yourself well during the interview. Dress professionally and convey a sense of confidence and poise, reflecting the high standards expected at The Athenaeum Club.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle busy periods and multitask effectively. Prepare scenarios where you successfully managed multiple responsibilities or resolved conflicts, showcasing your time management skills and attention to detail.
