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- Tasks: Join our Front Office Team as a Hall Porter/Receptionist, providing exceptional service to members and guests.
- Company: The Athenaeum Club is a prestigious Private Members Club with exclusive dining and social experiences.
- Benefits: Enjoy competitive pay, free meals, paid time off during holidays, and employee recognition schemes.
- Why this job: Be part of a luxury hospitality environment where your professionalism and warm personality shine.
- Qualifications: Experience in luxury hospitality, excellent communication skills, and proficiency in Front Office systems required.
- Other info: Flexible shifts mainly Monday to Friday, with opportunities for additional pay during holidays.
The predicted salary is between 29700 - 36000 £ per year.
An exceptional opportunity has arisen for an outstanding candidate to join The Athenaeum Club, a Private Members Club, as?Hall Porter / Receptionist.
The Club offers 15 bedrooms and a variety of social spaces and a collection of exclusive dining experiences our members can enjoy with other members and their guests.
We are currently seeking a?Hall Porter / Receptionist?to join our Front Office Team. The main responsibility of the?Hall Porter / Receptionist is to ensure our Members, and their guests are provided with a proficient, professional service through meeting and exceeding the members expectations.
The ideal candidate will have:
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Proven background within a luxury hospitality environment, ideally within a similar guest facing role or as a receptionist.
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Professionalism.
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Impeccable grooming standards.
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Excellent time management skills and be able to multi-task during busy periods.
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The ability to communicate effectively with all members of staff and management and paying close attention to detail is imperative.
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Flexibility with shift patterns, shifts are mainly Monday to Friday although there are someweekends, nightshifts and Bank Holidays.
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Excellent written and verbal English.
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Working use of Front Office PMS systems and booking systems.
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Working use of Word, Excel and Outlook.
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Team player with outstanding interpersonal skills.
We are looking for our future ambassadors to have a warm and welcoming personality, with high standards of professionalism and a drive to provide a memorable experience to each and everyMember and guest.
We welcome applications from professionals who are passionate about the hospitality industry, with a willingness to deliver a natural and yet exceptional, luxury service to our members.
In return, we offer the following employee benefits (conditions apply):
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A competitive salary (minimum wage £14.33 per hour).
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Paid days off when closed over Easter, Christmas and New Year, or the ability earn additional payment for working over these periods.
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Free Meals on duty
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Employee Referral Scheme
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Uniform
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Length of service rewards
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Monthly/yearly recognition schemes
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Complimentary dry cleaning
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Life assurance
?If you believe you are the right candidate for this position and would like to join us, we would love to hear from you!
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Closing date for applications 10th February 2025
AMRT1_UKCT
Hall Porter / Receptionist employer: The Athenaeum Club
Contact Detail:
The Athenaeum Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hall Porter / Receptionist
✨Tip Number 1
Familiarize yourself with the luxury hospitality sector. Research The Athenaeum Club and understand its values, services, and member expectations. This knowledge will help you demonstrate your passion for the role during the interview.
✨Tip Number 2
Practice your communication skills. Since effective communication is crucial in this role, consider engaging in conversations with friends or family to enhance your verbal skills and ensure you can convey professionalism and warmth.
✨Tip Number 3
Showcase your time management abilities. Think of examples from your past experiences where you successfully managed multiple tasks during busy periods. Be ready to discuss these scenarios in your interview.
✨Tip Number 4
Demonstrate your flexibility. Be prepared to discuss your availability for various shifts, including weekends and holidays. Highlight any previous experience you have working in similar shift patterns to show your adaptability.
We think you need these skills to ace Hall Porter / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hospitality and guest-facing roles. Emphasize your professionalism, grooming standards, and any relevant skills with Front Office PMS systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences where you exceeded guest expectations and demonstrate your warm and welcoming personality.
Highlight Relevant Skills: In your application, clearly outline your excellent time management skills, ability to multi-task, and effective communication abilities. These are crucial for the Hall Porter / Receptionist role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure your written English is impeccable, as this reflects your attention to detail and professionalism.
How to prepare for a job interview at The Athenaeum Club
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in luxury hospitality environments. Share specific examples of how you provided exceptional service and exceeded guest expectations in past roles.
✨Demonstrate Professionalism
Dress impeccably for the interview, reflecting the grooming standards expected in the role. Your appearance should convey professionalism and attention to detail, which are crucial in a Hall Porter/Receptionist position.
✨Communicate Effectively
Prepare to discuss how you communicate with team members and management. Provide examples of how effective communication has helped you manage busy periods or resolve conflicts in the past.
✨Emphasize Flexibility and Teamwork
Be ready to talk about your flexibility with shift patterns and your ability to work as part of a team. Share experiences where you adapted to changing schedules or collaborated with colleagues to enhance the guest experience.
