At a Glance
- Tasks: Lead membership and marketing to enhance member experience and engagement.
- Company: ACF, a key player in supporting foundations across the UK.
- Benefits: Competitive salary, pension contribution, and hybrid working model.
- Other info: Collaborative environment with opportunities for strategic influence.
- Why this job: Make a real impact in social good while shaping member experiences.
- Qualifications: Experience in membership marketing and multi-channel campaign delivery.
The predicted salary is between 54000 - 66000 £ per year.
ACF is strengthening the way it serves foundations across the UK, and this role will help make its membership offer more relevant, visible and valuable.
Reporting to the Chief Operating Officer, you will lead ACF's membership and marketing function. You will shape how members experience ACF throughout their membership, from joining and onboarding to engagement and renewal, while strengthening recruitment, retention and the visibility of ACF's offer. You will bring together member insight, marketing activity, brand and CRM. Working across the organisation, you will help colleagues build strong member relationships and use evidence to improve services, communications and decisions.
This is a strategic role with a practical focus: you will develop approaches and see them through. You will bring significant experience of membership marketing, including developing and delivering multi-channel campaigns. You will understand how to grow engagement and retention, use CRM and analytics to inform decisions, and turn organisational priorities into clear marketing plans. You will be an effective communicator, networker and relationship builder. You will be a self-starter who enjoys working collaboratively across teams and influencing colleagues. A thoughtful, adaptable approach will help you balance strategic priorities with detail, competing demands and the resources available.
If you are motivated by helping foundations work together for social good, we would be pleased to hear from you.
Location: London, EC4Y 0DS, minimum 2 days in office, inc. Wednesdays.
Working from: Hybrid
Remuneration: £57,200 FTE, plus a £5,720 annual employer pension contribution.
Hours: 35.00 per Week
Head of Membership and Marketing in London employer: The Association
The Association is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the communities they serve. With flexible working arrangements, generous employee benefits, and opportunities for professional growth, this role as a Stroke Support Coach in North-West England allows you to make a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Membership and Marketing in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for The Association and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like The Association are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with The Association on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at The Association. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Head of Membership and Marketing in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit The Association. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of The Association:Show us that you’ve done your homework! In your application, briefly mention what you admire about The Association’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at The Association
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at The Association will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At The Association, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
