Marketing & Communications Manager in London

The Association of Jewish Refugees (AJR) is entering a critical phase of its development, with a renewed focus on brand, digital engagement and long-term sustainability. The Marketing and Communications Manager will support the Head by implementing and managing day-to-day communications activity, ensuring consistent, effective delivery across media, digital and marketing channels. This role is hands-on and delivery-focused, ideal for a communications professional looking to build experience while working closely with senior leadership. The postholder will manage multiple projects simultaneously, maintain strong working relationships and ensure communications activity is delivered to a high standard.

Key Responsibilities

• Media Relations and PR
  • Identify opportunities for PR and media coverage in line with key priorities.
  • Support the delivery of proactive and reactive PR under the guidance of the Head, including drafting statements, briefings and messaging in response to media enquiries breaking news, often to tight deadlines.
  • Maintain media contacts and monitoring activity, escalating issues as required.
• Digital and Social Media
  • Manage and implement social media and digital content to promote impact stories and key messages.
  • Support the ongoing development and delivery of social media plans to increase reach and engagement.
  • Act as the day-to-day contact for the external social media agency, briefing and coordinating activity.
  • Support the design and delivery of email campaigns that drive engagement, membership and advocacy. Take responsibility for content scheduling and moderation across AJR social media channels.
• Website Development
  • Day to day management of AJR website, working closely with the appointed agency and under brand guidelines.
  • Ensure the website is kept up to date, accurate and engaging as a hub for content, engagement and membership activity.
  • Use data and insights to help inform improvement and user experience.
  • Moderate website content and ensure compliance with organisational standards.
• Content, Campaigns, Partnerships and Patronage
  • Working closely with the Head of MarComms, support and coordinate communications campaigns, newsletters and reports.
  • Assist with identifying partnership and branding opportunities that enhance AJR’s visibility and reputation.
  • Ensure all content reflects AJR’s values, authority and relevance.
• Marketing and Design
  • Support the design, production and distribution of AJR marketing materials, including leaflets, brochures and branded assets.
  • Liaise with designers, printers and suppliers as required.
• Internal Collaboration
  • Support organisational campaigns, events and initiatives with clear, joined-up communications.
  • Build effective working relationships, internally and externally, acting as a reliable point of contact for communications and marketing activity.
• Other
  • Provide administrative and coordination support for communications activity including maintaining key documents and procedures.
  • Support smooth and efficient delivery of day-to-day communications operations.
  • Work within budgets set by the Head, tracking spend and supporting cost-effective delivery of communications activity.
  • Support the preparation of departmental reports by monitoring media coverage, evaluating campaign performance and collating insights for review by the Head.
  • Undertake additional duties as required.

Person Specification

You will be a proactive, creative and organized MarComms professional with a passion for communications and community engagement, and 3-5 years’ experience. You will also have:

• A good understanding of communications, PR and marketing principles.
• Some experience supporting media relations and handling reactive issues.
• Experience managing digital platforms, websites and social media channels.
• The ability to manage multiple tasks and deadlines effectively.
• Strong attention to detail and high standards of written and visual presentation.
• Excellent written and verbal communication skills.
• An understanding, or interest in, the culture, heritage and priorities of the AJR.
• Experience of working with charities, membership organisations or heritage-focused organisations (desirable).
• Knowledge of the Jewish community or related cultural contexts (desirable).
• Strong interpersonal skills with the ability to build trust and work collaboratively.
• Proactive attitude with willingness to learn, adapt and take initiative.

Employment Package

• Hours of work: Full time Monday - Thursday 9am - 5pm, Friday 9-1.30 (32.5 per week).
• Benefits of Employment: 22 days annual leave pro-rata, increasing with length of service; Jewish High holy days that fall on working days; highly competitive pension scheme; office in Finchley Central; training opportunities.
• Salary: £35,000 - £42,000 dependent upon experience.