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Company: The Association of Accounting Technicians (AAT)

At AAT it’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.

We are the UK’s leading qualification and professional membership body for vocational accountants. We pride ourselves on providing practical qualifications that meet the needs of both employers and employees, as well as products and services to support our members and customers throughout their careers.

Term: 12 months FTC (maternity cover)

Where you’ll make an impact

As Business Manager, you will help the CPI leadership team translate strategy and decisions into clear plans and outcomes. You will keep sight of priorities, dependencies, risks and emerging pressures, support business planning and performance reporting, and act as a central point of coordination across CPI and wider AAT

You will take work from concept to delivery, shaping the approach, bringing the right people together and maintaining momentum. This includes coordinating cross-organisational initiatives, tracking decisions and actions, and designing purposeful leadership meetings, workshops and portfolio-wide events. You will also lead improvements, using Microsoft 365 and automation tools to simplify processes, strengthen controls and make better use of people’s time.

Alongside the Business Manager remit, you will be the Executive Director’s trusted EA partner, providing proactive diary, inbox, task and correspondence management, anticipating what is needed and preparing them for key meetings and decisions. You will build strong senior relationships, represent the Executive Director and CPI when appropriate, handle sensitive matters with discretion, and line-manage and develop the Business Administrator. This hands-on role suits someone who moves confidently between the bigger picture and the detail, brings calm to complexity and enjoys enabling others to succeed.

What you’ll own

• Provide portfolio-wide business management oversight, turning priorities and leadership decisions into coordinated plans.
• Support planning, performance reporting and cross-organisational initiatives, bringing structure, pace and practical problem-solving.
• Lead effective governance and leadership processes, with strong agendas, clear decisions and purposeful action tracking.
• Keep the portfolio connected through clear communication and productive collaboration across teams and stakeholders.
• Work as part of AAT’s wider Business Manager community, sharing insight, good practice and joined-up approaches.
• Lead operational improvements, using Microsoft 365 and automation tools to simplify processes and improve efficiency.
• Act as a trusted EA partner to the Executive Director, protecting their time and providing proactive executive support.
• Lead, coach and develop the Business Administrator, creating clarity, confidence and opportunities to grow.
• Handle sensitive and confidential matters with sound judgement, discretion and professionalism.

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