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- Tasks: Create a warm welcome for guests and keep our head office running smoothly.
- Company: Join Ashcourt Group, a rapidly growing organisation with a supportive culture.
- Benefits: Enjoy competitive salary, 28 days leave, and discounts at gyms and restaurants.
- Why this job: Be the face of our brand and make a positive impact every day.
- Qualifications: Confident, organised, and customer-focused with basic IT skills.
- Other info: Great career progression opportunities in a dynamic environment.
The predicted salary is between 25370 - 25370 £ per year.
Salary: Starting at £25,370
Hours: Monday–Friday, 8:30am–5:00pm
Location: Pocklington, YO42 1NR
Are you passionate about creating a great first impression? Join Ashcourt Group as the welcoming face of our brand-new Head Office in Pocklington. We’re a rapidly growing organisation with over 1,200 employees across Yorkshire, Lincolnshire and the North East, and we’re proud to promote from within – this opportunity has arisen due to internal progression!
About the Role
As our Receptionist, you’ll play a key part in creating a warm, professional, and seamless experience for colleagues, customers, and guests. This is more than a front desk role – you’ll help keep our busy head office running smoothly.
We’d love to hear from you if you are:
- Confident, approachable, and customer‑focused
- Highly organised with strong attention to detail
- Comfortable multitasking in a busy environment
- A clear communicator with a professional phone manner
- Proficient with basic IT and office software
As a Receptionist at Ashcourt, you will be responsible for:
- Greeting Visitors: Welcome guests warmly, offer refreshments, and ensure a positive first impression.
- Phone Management: Answer and direct incoming calls promptly and professionally, taking accurate messages and transferring calls to the appropriate team members.
- Administrative Support: Carry out general clerical duties such as filing, data entry, and managing correspondence.
- Scheduling: Coordinate staff appointments, manage calendars, and book meeting rooms and resources.
- Customer Service: Respond to enquiries efficiently and professionally, providing clear and accurate information about our services.
- Mail & Deliveries: Receive, sort, and distribute incoming mail and packages.
- Maintaining Cleanliness: Keep the reception area tidy, organised, and well‑presented, ensuring materials such as brochures and forms are readily available.
- Business Administration: Support other departments with administrative tasks and assist colleagues as needed.
Benefits:
- Cycle to Work scheme
- Nursery salary sacrifice scheme
- Electric car salary sacrifice scheme
- Discounts at gyms, restaurants, and shops
- 28 days annual leave including bank holidays
We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team at careers@ashcourt.com.
Receptionist in Pocklington employer: The Ashcourt Group
Contact Detail:
The Ashcourt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Pocklington
✨Tip Number 1
Get to know the company! Research Ashcourt Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Receptionist, you'll be the first point of contact, so work on being clear and confident when speaking. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare a list of your past experiences where you've successfully managed multiple tasks. This will demonstrate your ability to multitask effectively in a busy environment, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our growing team at Ashcourt.
We think you need these skills to ace Receptionist in Pocklington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for creating a great first impression and your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the specific role of Receptionist. Highlight your customer service skills, organisational abilities, and any relevant experience that shows you can handle a busy environment with ease.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company!
How to prepare for a job interview at The Ashcourt Group
✨Nail Your First Impression
As a Receptionist, your role is all about creating a warm and welcoming atmosphere. Practice your greeting and body language before the interview. A friendly smile and confident handshake can set the tone for the entire conversation!
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks in a busy environment. Think of times when you juggled phone calls, visitor management, and administrative duties. This will demonstrate your ability to multitask effectively, which is crucial for this role.
✨Communicate Clearly and Professionally
Since you'll be the first point of contact, practice your phone manner and ensure you can articulate your thoughts clearly. Consider doing mock interviews with friends or family to refine your communication skills and get comfortable with professional dialogue.
✨Familiarise Yourself with Basic IT Skills
Brush up on your knowledge of office software and any specific tools mentioned in the job description. Being proficient in these areas will show that you're ready to hit the ground running and support the team from day one.
