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- Tasks: Manage client relationships and develop marketing campaigns for the construction industry.
- Company: Join Purplex, the UK's leading marketing agency for construction.
- Benefits: Competitive salary, bonuses, training, and a fun team culture.
- Other info: Opportunity to learn marketing skills and network with clients.
- Why this job: Make a real impact while growing your career in a fast-paced environment.
- Qualifications: Strong people skills, organisational ability, and a problem-solving attitude.
The predicted salary is between 35000 - 45000 £ per year.
Join the Purplex Team! Do you have strong people skills, commercial awareness, and the ability to juggle multiple priorities? Are you highly organised, confident with clients, and motivated to grow your career with a fast-moving, successful company? Then we want to hear from you. Purplex is the UK’s leading marketing agency for the construction industry – and after 21 years of consistent growth, we’re now entering our most exciting phase yet. From our HQ in Weston-super-Mare, we help companies across the UK grow their brand, attract customers, and increase their sales.
We’re seeking a Customer Relationship Manager to develop and implement marketing campaigns on behalf of a portfolio of B2B and B2C clients in the construction industry, working directly with business owners and company directors. You’ll be able to demonstrate high energy, drive and enthusiasm. While having a good understanding of marketing is an advantage, an ability to build strong customer relationships and work under pressure to meet demanding client deadlines is more important, as we’ll teach you the technical marketing skills. This is an office based role, where personal interaction is valued.
What You’ll Do
- Manage a portfolio of construction clients, getting to know their business and marketing needs.
- Planning and coordinating projects, campaigns and communications.
- Daily touch‑base calls with clients via phone, Teams and regular face‑to‑face visits.
- Briefing internal creative and technical teams and ensuring deadlines are met.
- Monitoring campaign performance, identifying improvements and presenting reports to business owners and directors.
- Ensuring our clients are happy, engaged and seeing results from our work, so they re‑sign up each year.
- Identify opportunities to provide additional marketing services, benefiting clients and helping us grow revenue.
What You’ll Need
- Excellent people skills – you’re confident, articulate and professional with clients.
- Strong organisational ability – you can juggle tasks and stay on top of deadlines.
- Commercial mindset – you understand how businesses work and the value of great service.
- Problem‑solving attitude – you stay calm under pressure and find solutions.
- Accountability – you take ownership and don’t hide from tough situations.
- Good presentation – written, verbal, and in‑person.
- Positive energy – you’re a team player who brings enthusiasm and ideas.
- Comfortable with technology and CRM platforms.
- Full UK Driving License.
- Marketing experience is a bonus – but not essential. We’ll provide full training and ongoing support to help you succeed.
Why Join Purplex?
- Opportunity to grow and develop your skills.
- Learn marketing – work with SEO, social, creative, PR, digital and more.
- Be part of something big – we’re scaling rapidly with huge ambition.
- Opportunity to network, meet clients and attend events.
- Stable, well‑established business – 21 years of consistent growth.
- Incredible team culture – supportive, fun and fast‑paced.
- Competitive salary plus excellent bonus scheme.
This is your chance to pivot into a new career in one of the UK’s most exciting industries – and make a real impact every day. We’re building something special here in Weston-super-Mare – and we’re looking for people who take responsibility, rise to challenges, and want to grow with us.
Job Type: Full‑time
Pay: £35,000.00 – £45,000.00 per year
Benefits: Company pension, On‑site parking
Experience: Account Management: 2 years (preferred)
Work Location: In person
Customer Relationship Manager employer: The Ascot Group
Contact Detail:
The Ascot Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager
✨Tip Number 1
Get to know the company inside out! Research Purplex, their clients, and the construction industry. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential clients.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to juggle priorities effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Purplex team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Customer Relationship Manager
Some tips for your application 🫡
Show Your People Skills: Since this role is all about building strong relationships, make sure to highlight your people skills in your application. Share examples of how you've successfully interacted with clients or managed teams in the past.
Demonstrate Organisational Skills: We love a candidate who can juggle multiple tasks! In your application, mention specific instances where you’ve managed projects or deadlines effectively. This will show us that you can handle the fast-paced environment at Purplex.
Be Commercially Aware: Understanding how businesses operate is key for this role. Use your application to showcase your commercial mindset by discussing any relevant experiences or insights you have about the construction industry or client needs.
Keep It Personal and Engaging: We want to get to know the real you! Make your application personal by sharing your enthusiasm for the role and why you want to join our team. Remember, we value personality just as much as skills, so let your passion shine through!
How to prepare for a job interview at The Ascot Group
✨Know Your Clients
Before the interview, research Purplex and their clients in the construction industry. Understand their services and how they help businesses grow. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your People Skills
As a Customer Relationship Manager, strong people skills are crucial. Prepare examples of how you've built relationships with clients in the past. Be ready to demonstrate your confidence and professionalism during the interview, as this will resonate well with the team.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple priorities and meet deadlines. Share specific strategies or tools you use to stay organised. This will highlight your ability to juggle tasks effectively, which is key for the role.
✨Bring Positive Energy
Purplex values enthusiasm and a positive attitude. During the interview, let your personality shine through. Show that you're a team player who is excited about the opportunity to grow and make an impact within the company.