At a Glance
- Tasks: Manage accounts, drive sales growth, and provide exceptional customer service.
- Company: Join a leading educational charity group with a vibrant culture.
- Benefits: Enjoy 25 days leave, flexible working, and competitive pension benefits.
- Other info: Dynamic role with excellent career growth and a supportive team environment.
- Why this job: Make a real impact in education while developing your sales skills.
- Qualifications: Strong communication skills and a proactive approach to sales.
The predicted salary is between 25010 - 25010 £ per year.
Starting Salary: £25,010 per annum
Job Type: Permanent
Working pattern: 35 hours per week. Monday-Thursday in our Head Office in Lancaster, work from home on Fridays (flexible working options will be considered).
Reporting to the Senior Commercial Manager, the Commercial Executive will take full ownership of a portfolio of accounts, driving both customer retention and new business growth. This role is key to achieving defined income targets, strengthening relationships, and ensuring long-term customer value across allocated accounts.
As the primary point of contact for customers, you will act as a trusted partner and advocate, managing enquiries from start to resolution. Working closely with internal teams, you will ensure seamless service delivery, uphold Service Level Agreements, and consistently meet Key Performance Indicators to provide an exceptional customer experience.
You will play a central role in account management by monitoring performance against targets, maintaining accurate CRM records, and proactively engaging with customers to identify opportunities. Regular communication and data analysis will support forecasting, while collaboration with internal departments ensures efficient and effective customer support.
In addition to managing existing accounts, you will actively drive new business development. This includes building and maintaining a strong sales pipeline, identifying opportunities through gap analysis, and staying informed on competitor activity to maximise growth potential within both existing and new customers.
The role also involves attending and contributing to events, conferences, and customer meetings, where you will represent the business, present solutions, and support sales activities. You will ensure all enquiries are handled promptly and professionally, providing expert advice to expand product and service uptake across the customer base.
Alongside commercial responsibilities, you will contribute to broader business initiatives, including regulatory compliance, risk management, and continuous service improvement. This is a dynamic and varied role, ideal for someone proactive, customer-focused, and driven to deliver results while contributing to a high-performing sales team.
If you like the sound of the role and the organisation, and you think the below attributes describe you well, then we would love to hear from you:
- Excellent communication skills with a strong customer service focus
- Creative, proactive approach to sales and achieving targets
- Positive, adaptable mindset with a commitment to quality and development
- Strong team player who is motivated, flexible, and willing to go the extra mile
- Highly organised with the ability to prioritise and meet deadlines
- Competent in ICT systems, and experience of databases
Further information: If you have any questions or would like to discuss this opportunity further, please contact Alex Houghton, Head of Commercial at alexander.houghton@ascentis.co.uk.
We reserve the right to close the job vacancy early if we find an appointable candidate or receive a high volume of applicants. This job does not meet the eligibility requirements to qualify for visa sponsorship.
About us: We are proud to be one of the UK’s leading educational charity groups, encompassing an awarding organisation, a provider of dyslexia intervention software. Our enthusiastic people bring genuine passion and natural energy to everything that they do and through their infectious energy they transform the lives of thousands of people each year through the power of education.
Benefits:
- 25 days annual leave plus 8 public holidays, birthday day off, closure days gifted during the Christmas period, increased annual leave with long service and an Annual Leave Purchase Scheme (up to a maximum of 43 days)
- Competitive pension benefits, including a salary sacrifice scheme
- Access to Informal Flexibility, allowing you to flex your working times and location where viable
- Incremental service benefits as a family-friendly employer, including enhanced Maternity, Neonatal, Paternity, Shared Parental, Adoption Leave and Pay, Sick Pay, Life Insurance, and Paid Compassionate Leave
- Access to state-of-the-art office and break facilities
- Free parking, locked bike storage shed
- Access to car electric charging points (charges payable by employee)
- Tailored learning and development opportunities
- Cycle to Work Scheme
- Home and Tech Scheme
- Discounted gym membership at 3-1-5 Health Club
- 24-hour employee helpline and a proactive focus on wellbeing
- Aviva DigiCare+ health app with access to virtual GP appointments, annual health check and more
- Reward and recognition scheme, regular team building and communication activities
Do you like the sound of Ascentis, but think your skills might suit another role? We also have other vacancies available. Take a look at our website for more!
Sales Representative (Commercial Executive) in Lancaster employer: The Ascentis Group
Ascentis is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 25 days of annual leave, flexible working options, and tailored development opportunities, employees are empowered to thrive in their roles while contributing to meaningful educational initiatives. Located in Lancaster, the company fosters a collaborative environment where diverse talents come together to make a significant impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Representative (Commercial Executive) in Lancaster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Representative (Commercial Executive) at The Ascentis Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Ascentis Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Representative (Commercial Executive). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Representative (Commercial Executive) in Lancaster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Ascentis Group:When writing your cover letter, make sure to tailor your message specifically for The Ascentis Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Ascentis Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Ascentis Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Ascentis Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Ascentis Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
