Client Relationship Executive (Fixed-term 12 months) in Lancaster

Client Relationship Executive (Fixed-term 12 months) in Lancaster

Lancaster Temporary 29930 - 29930 £ / year (est.) Home office (partial)
The Ascentis Group

At a Glance

  • Tasks: Build strong client relationships and drive business growth in the education sector.
  • Company: Join a leading educational charity group making a real impact.
  • Benefits: Enjoy flexible working, competitive salary, generous leave, and wellness perks.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Be part of a passionate team transforming lives through education.
  • Qualifications: Strong communication skills and a desire to foster lasting partnerships.

The predicted salary is between 29930 - 29930 £ per year.

Starting Salary: £29,930 per annum plus generous bonus structure

Job Type: Fixed-term (12 months)

Working pattern: 35 hours per week Monday to Friday (flexible working options will be considered)

Location: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.

About us

We are proud to be one of the UK’s leading educational charity groups, encompassing an awarding organisation and a provider of dyslexia intervention software. Our enthusiastic people bring genuine passion and natural energy to everything that they do and through their infectious energy they transform the lives of thousands of people each year through the power of education.

It has never been a more exciting time to join Ascentis as we continue our journey of growth across the UK and overseas. We are market leading in the education sector and the specialist areas we operate within, maintaining the #1 provision for ESOL (English for Speakers of Other Languages) in the UK as well as being a leading Access Validating Agency. We have a national reach, with a significant customer base in London.

Job Description

Reporting to the National Commercial Manager, you will take ownership of a portfolio of regional accounts, ensuring exceptional client relationships while maximising opportunities across our full suite of products and services. You will act as an ambassador for Ascentis qualifications at a variety of internal and external events, creating new business opportunities across both existing and prospective centres.

Working closely with education providers, you will promote our qualifications, achieve sales targets, and drive new business growth through a consultative, relationship-focused approach. In this dynamic, target-driven role, you will be responsible for maintaining a 95% retention rate across Tier 2 and Tier 3 accounts, while delivering new business growth of £75,000 annually.

You’ll act as the key contact for your customers, developing strong, multi-level relationships and identifying opportunities to expand and enhance their engagement with Ascentis. A core part of the role involves actively engaging with both existing and prospective customers. You’ll deliver presentations, attend meetings, build a strong sales pipeline, and ensure consistent follow-up using CRM systems.

By leveraging market intelligence and collaborating with internal teams, you will create tailored solutions that meet the needs of colleges, training providers, employers, and adult education centres. Collaboration is key to success in this position. You will work alongside Marketing, Product Development, Customer Experience, and Quality Assurance teams to deliver seamless customer journeys, impactful campaigns, and compliant, high-quality offerings.

You’ll also contribute to events, conferences, and quarterly sales meetings, sharing best practices and driving continuous improvement.

We are looking for a team player with excellent interpersonal and organisational skills. You should possess strong communication and presentation skills, with the ability to engage and influence through consultative sales abilities. The ideal candidate will be ambitious and goal-oriented, but focused on fostering lasting partnerships rather than quick wins, as this is a target-driven role.

This role offers a fantastic opportunity for the right candidate and will be fully rewarded with a highly competitive bonus scheme. Full training on our products will be provided. Experience in selling educational products is advantageous but not essential.

Further information

Closing date: 9 June 2026

Interview dates: 15 - 16 June 2026

We reserve the right to close this job if we find an appointable candidate before the closing date. This job may meet the eligibility requirements to qualify for visa sponsorship.

Benefits

  • 25 days annual leave plus 8 public holidays, birthday day off, closure days gifted during the Christmas period, increased annual leave with long service and an Annual Leave Purchase Scheme (up to a maximum of 43 days)
  • Competitive pension benefits, including a salary sacrifice scheme
  • Access to Informal Flexibility, allowing you to flex your working times and location where viable
  • Incremental service benefits as a family-friendly employer, including enhanced Maternity, Neonatal, Paternity, Shared Parental, Adoption Leave and Pay, Sick Pay, Life Insurance, and Paid Compassionate Leave
  • Access to state‑of‑the‑art office and break facilities
  • Free parking, locked bike storage shed
  • Access to car electric charging points (charges payable by employee)
  • Tailored learning and development opportunities
  • Cycle to Work Scheme
  • Home and Tech Scheme
  • Discounted gym membership at 3-1-5 Health Club
  • 24‑hour employee helpline and a proactive focus on wellbeing
  • Aviva DigiCare+ health app with access to virtual GP appointments, annual health check and more
  • Reward and recognition scheme, regular team building and communication activities

Do you like the sound of Ascentis, but think your skills might suit another role? We also have other vacancies available. Take a look at our website for more!

Client Relationship Executive (Fixed-term 12 months) in Lancaster employer: The Ascentis Group

Ascentis is an exceptional employer that champions a vibrant and inclusive work culture, offering flexible working options and a generous benefits package including 25 days of annual leave, competitive pension schemes, and tailored learning opportunities. With a strong focus on employee growth and well-being, Ascentis empowers its team to make a meaningful impact in the education sector while enjoying a supportive environment that values diversity and collaboration.

The Ascentis Group

Contact Details:

The Ascentis Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Relationship Executive (Fixed-term 12 months) in Lancaster

Tip Number 1

Network like a pro! Get out there and connect with people in the education sector. Attend events, join online forums, and don’t be shy about reaching out to current employees at Ascentis. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for those interviews! Research Ascentis thoroughly—know their products, values, and recent achievements. This will help you tailor your answers and show that you’re genuinely interested in being part of the team.

Tip Number 3

Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from us!

We think you need these skills to ace Client Relationship Executive (Fixed-term 12 months) in Lancaster

Client Relationship Management
Sales Skills
Consultative Selling
Communication Skills
Presentation Skills
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Executive role. Highlight your relevant experience and skills that align with our mission at Ascentis, especially in building client relationships and promoting educational products.

Show Your Passion:We love seeing genuine enthusiasm for education and helping others. In your application, share why you’re excited about the opportunity to work with Ascentis and how you can contribute to transforming lives through education.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information logically so we can easily see your qualifications and experiences that make you a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at The Ascentis Group

Know Your Stuff

Before the interview, make sure you thoroughly understand Ascentis and its products. Familiarise yourself with their qualifications, especially in the education sector. This will help you speak confidently about how you can contribute to their mission of transforming lives through education.

Showcase Your Relationship Skills

As a Client Relationship Executive, your ability to build and maintain relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight your consultative sales approach and how it has led to successful outcomes.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think about situations where you've had to engage with clients, deliver presentations, or collaborate with teams. Practising these scenarios will help you articulate your thought process during the interview.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face in client engagement, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.