Customer Success & Retention Advisor (Remote Fridays)

Customer Success & Retention Advisor (Remote Fridays)

Full-Time 23133 - 23133 £ / year (est.) No working from home possible
The Ascentis Group

At a Glance

  • Tasks: Provide exceptional customer service and support for dyslexia learning solutions.
  • Company: Join The Ascentis Group, a leader in educational support.
  • Benefits: Enjoy a competitive salary, remote Fridays, and a supportive work culture.
  • Other info: Permanent position with opportunities for growth and development.
  • Why this job: Make a difference in customers' lives while developing your skills.
  • Qualifications: Strong communication skills and proficiency in ICT applications required.

The predicted salary is between 23133 - 23133 £ per year.

The Ascentis Group in Quernmore is seeking a Customer Service Advisor to provide outstanding service within International Dyslexia Learning Solutions. You will play a crucial role in maintaining customer relationships, ensuring product license renewals, and addressing client inquiries effectively.

The ideal candidate will have excellent communication skills, a motivated attitude, and be proficient in ICT applications like Outlook, Excel, and Word.

This is a permanent position with a starting salary of £23,133 per annum, offering competitive benefits and a supportive working environment.

Customer Success & Retention Advisor (Remote Fridays) employer: The Ascentis Group

The Ascentis Group is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and development. With competitive benefits and the flexibility of remote Fridays, employees can enjoy a healthy work-life balance while making a meaningful impact in the field of International Dyslexia Learning Solutions.

The Ascentis Group

Contact Details:

The Ascentis Group Recruitment Team

We think you need these skills to ace Customer Success & Retention Advisor (Remote Fridays)

Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Customer Service Skills
Time Management
Organisational Skills