At a Glance
- Tasks: Be the welcoming face of ArtsEd, greeting visitors and managing enquiries.
- Company: Join a vibrant arts school with a diverse culture.
- Benefits: Gain valuable experience in a professional environment while working part-time.
- Other info: Opportunity to learn about safeguarding and health and safety in an educational setting.
- Why this job: Make a positive impact on students and visitors every day.
- Qualifications: Experience in busy reception roles and excellent interpersonal skills required.
The predicted salary is between 12 - 15 € per hour.
The Receptionist is expected to provide a very high quality, welcoming, front of house service for internal and external visitors, staff and students at ArtsEd. This is an important position within the school; our busy reception team are the ‘Face of ArtsEd’ and must at all times be professional and reflective of the diverse and vibrant culture that the school represents.
Key Responsibilities
- Promoting and safeguarding the welfare of children and young persons for whom you are responsible and with whom you come into contact.
- To provide a professional front-of-house role and maintain high standards at all times, as the first point of contact for all students, staff, parents and visitors.
- To greet and welcome current students, prospective students, staff, parents, contractors and all visitors entering the school, ensuring the sign in procedure is followed and visitors are made aware of emergency exit procedures.
- To find solutions to any reception issues faced by staff, students and all visitors to Reception.
- To administer incoming enquiries to ArtsEd, whether face-to-face, by phone or via email.
- To respond to general enquiries, or direct enquiries to appropriate colleagues when necessary.
- To direct visitors around the building as required.
- To check in post and deliveries and notify staff to collect items ensuring any deliveries requiring special attention are retained safely until they are collected and maintaining a log of ‘special delivery’ items to verify that they have been collected by the correct person.
- To manage all outgoing mail (ensuring correct postage and readiness for timely collection).
- To report maintenance faults to the Maintenance team and ensure that action is taken in a timely manner.
- To administer the room-hire booking system.
- To communicate relevant information across the school.
- To provide general administrative and ad hoc clerical support across the school when required.
- To ensure adequate precautions are followed to maintain the highest levels of security at all times.
- To monitor correct usage of security passes and report misuse as appropriate.
- To maintain security of the school by not allowing any staff member or student to access or leave the building without a security pass.
- To ensure the highest standards of security are adhered to when allowing visitors access to the building.
Person Specification
- Significant experience in working in a busy reception.
- Experience of greeting guests and visitors and making them feel welcome in a positive and friendly manner.
- Experience of co-ordinating a high volume of traffic, prioritising work and situations.
- Significant experience of a range of clerical duties and office procedures.
- Approachable with excellent interpersonal skills.
- A high standard of personal presentation.
- Ability to promote a positive image of ArtsEd to all staff, students and visitors.
Qualifications
- The Receptionist must undertake regular training and demonstrate significant knowledge of Keeping Children Safe in Education, Safeguarding, GDPR, Prevent Duty and Health and Safety.
- First Aid.
Please see the Job Description for the full Person Specification.
Receptionist (Fixed Term, Part-Time) employer: THE ARTS EDUCATIONAL SCHOOL
ArtsEd is an exceptional employer that values its staff and fosters a vibrant, inclusive work culture. As a Receptionist, you will be at the heart of our community, providing a warm welcome to students, staff, and visitors while enjoying opportunities for professional growth and development. Located in a dynamic educational environment, ArtsEd offers a supportive atmosphere where your contributions are recognised and celebrated.
Contact Detail:
THE ARTS EDUCATIONAL SCHOOL Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Fixed Term, Part-Time)
✨Tip Number 1
Make sure to research ArtsEd and its culture before your interview. Knowing the ins and outs of the school will help you connect with the team and show that you're genuinely interested in being the 'Face of ArtsEd'.
✨Tip Number 2
Practice your greeting skills! As a receptionist, you'll be the first point of contact for visitors. Role-play with a friend to nail that warm welcome and professional vibe that ArtsEd is looking for.
✨Tip Number 3
Prepare to discuss how you handle busy situations. Think of examples from your past experience where you’ve successfully managed multiple tasks at once, just like you would at a bustling reception desk.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining the ArtsEd family.
We think you need these skills to ace Receptionist (Fixed Term, Part-Time)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our vibrant culture at ArtsEd.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role. Highlight your relevant experience in busy reception environments and how you’ve successfully managed high volumes of visitors. This will show us that you understand what we’re looking for!
Be Professional Yet Approachable:Remember, as the 'Face of ArtsEd', professionalism is key! However, we also value an approachable attitude. Strike a balance in your writing by being formal yet friendly, reflecting the welcoming environment we aim to create.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at THE ARTS EDUCATIONAL SCHOOL
✨Know the School Inside Out
Before your interview, take some time to research ArtsEd. Familiarise yourself with their values, culture, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with what they stand for.
✨Practice Your Greeting
As a Receptionist, your first impression is crucial. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable with welcoming visitors and handling enquiries confidently.
✨Prepare for Common Scenarios
Think about potential challenges you might face in a busy reception environment, like managing multiple enquiries at once. Prepare examples from your past experience where you've successfully handled similar situations, showcasing your problem-solving skills.
✨Dress to Impress
Since you'll be the 'Face of ArtsEd', make sure your appearance reflects professionalism. Choose an outfit that is smart and appropriate for a school environment. This will help you feel more confident and make a great impression on your interviewers.