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For Companies At a Glance
- Tasks: Serve delicious food and drinks while ensuring a top-notch dining experience.
- Company: Join The Arts Club, a historic venue celebrating creativity and culture in London.
- Benefits: Enjoy perks like private medical benefits, discounts, and opportunities for growth.
- Why this job: Be part of a vibrant team in a prestigious setting with a focus on excellence.
- Qualifications: Looking for friendly, motivated individuals with a keen eye for detail.
- Other info: Must have the right to work in the UK; we value diversity!
Located in the heart of Mayfair, The Arts Club is one of London's oldest private members' clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.
About the role: The role of the Waiter/ess will be to provide exceptional knowledge of food and beverage menu items in our Kyubi, Japanese Restaurant.
- Run a station during the lunch and dinner operation of the restaurant
- Ensure that the restaurant is clean and presentable throughout the opening times of the Club
- Provide support and assistance to all new commis waiter/ess following the department SOP's
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks; process cash and credit card payments
About you:
- Attentive, friendly and professional
- Engages with guests and team members in a warm and friendly manner
- Highly motivated and motivational to those around them
- A hands-on approach with a 'can-do' spirit
- Proactive with a meticulous eye for detail
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Ability to find creative solutions while taking ownership for all duties and tasks assigned
In return we offer fantastic rewards and benefits (T&C's apply):
- Private medical benefits
- Discount in over 800 retail outlets
- Discounts on food & beverage in our restaurants and sister businesses
- Enhanced sickness pay
- Life assurance
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- An exciting range of learning and development programmes
- Enhanced maternity pay
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Occupational health nurse
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we've got it covered - so no need to call us. Thanks for understanding!
Contact Detail:
The Arts Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - London
✨Tip Number 1
Familiarise yourself with Japanese cuisine and the specific menu items at Kyubi. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were guests. Focus on being attentive and friendly, as these traits are essential for a Waiter/ess at The Arts Club.
✨Tip Number 3
Research The Arts Club's culture and values. Understanding their commitment to excellence and creativity will help you align your responses during the interview and demonstrate that you're a good fit.
✨Tip Number 4
Prepare examples of how you've handled guest concerns or requests in the past. Being able to share specific instances where you went above and beyond will highlight your proactive approach and problem-solving skills.
We think you need these skills to ace Waiter/ess - London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements of the Waiter/ess position. Tailor your application to highlight relevant experience in food and beverage service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of The Arts Club's values. Mention your ability to engage with guests and provide exceptional service, as these are key aspects of the role.
Highlight Relevant Experience: In your CV, emphasise any previous experience in similar roles, particularly in fine dining or high-end establishments. Include specific examples of how you have demonstrated attention to detail and a proactive approach in your past positions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at The Arts Club
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at Kyubi, the Japanese restaurant. Be prepared to discuss specific dishes, ingredients, and pairings, as this will demonstrate your enthusiasm and knowledge to the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to anticipate guest needs and handle concerns effectively, as this is crucial for a waiter/ess position.
✨Emphasise Teamwork and Communication
Discuss your experience working in a team environment and how you communicate with colleagues. The role requires supporting new commis waiters/waitresses, so showcasing your collaborative spirit will be beneficial.
✨Demonstrate a 'Can-Do' Attitude
Exude positivity and a proactive mindset during the interview. Share instances where you've taken initiative or solved problems creatively, as this aligns with the club's values of excellence and personal integrity.
