At a Glance
- Tasks: Lead recruitment, employee relations, and culture initiatives in a vibrant environment.
- Company: Join The Arts Club, a historic venue for creativity and connection.
- Benefits: Enjoy private medical benefits, discounts, and exciting learning opportunities.
- Other info: Be part of a diverse team that values creativity and collaboration.
- Why this job: Shape a thriving workplace culture and support high-performing teams.
- Qualifications: 6+ years in HR, with strong knowledge of UK employment law.
The predicted salary is between 45000 - 55000 £ per year.
- People & Culture Manager
- Full time | On-site
- A Stage Unlike Any Other
In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof.
Charles Dickens dined here.
Whistler argued here.
Rodin was inspired here.
The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped.
At the heart of that life today are the people and spaces that bring our club to life every day.
This is more than an operation — it is an environment where members connect, create, and return time and time again because something about it feels truly special.
It takes an exceptional person to be part of that.
That person might be you.
Be part of building an exceptional workplace where people and performance thrive together.
We are looking for an experienced and commercially minded People & Culture Manager to join our People & Culture team.
Reporting to the People & Culture Director, you will play a key role in driving a positive workplace culture, delivering robust people practices, and supporting leaders across the business to develop high-performing teams.
This is an exciting opportunity for an HR professional who enjoys balancing operational excellence with strategic people initiatives in a fast-paced, service-led environment.
- What you’ll be doing
- Lead end-to-end recruitment, onboarding and workforce planning activities.
- Partner with managers on employee relations matters, including disciplinary, grievance, absence management and performance issues.
- Coach and develop leaders on people management best practices and UK employment law.
- Support employee engagement, wellbeing and recognition initiatives that strengthen culture and retention.
- Manage probation and performance review processes across the organisation.
- Support compensation and benefits activities, including salary benchmarking and annual review processes.
- Support learning and development programmes, with particular focus on leadership and management capability.
- Produce and analyse HR metrics to support informed business decision-making.
- Provide guidance and support to junior members of the People & Culture team.
About you
- Minimum 6 years' People & Culture experience, ideally within hospitality, luxury, service-led or similarly fast-paced environments.
- At least 1-2 years' experience managing HR team members and leading key people initiatives, with hands-on responsibility for employee relations, recruitment, performance management and leadership development.
- Confident across employee relations, recruitment and learning & development — efficient, practical and always thinking about the bigger picture and what will matter long term.
- Strong, up‑to‑date knowledge of UK employment law and HR best practice.
- A natural coach who enjoys developing managers and helping teams do their best work (and not dreads performance conversations).
- Known for sound, balanced judgement — empathetic, objective and trusted with sensitive matters.
- Organised, adaptable and composed under pressure, with excellent prioritisation skills and the ability to manage multiple demands without compromising quality or deadlines.
- Comfortable building strong relationships at all levels and influencing without needing a job title to do the talking.
The successful candidate will be a trusted advisor who combines sound judgement, professionalism and empathy with a strong focus on results.
You will be comfortable challenging constructively, driving accountability, and helping leaders create an engaging and high-performing workplace culture.
What We Offer
- In return, we offer an excellent range of rewards and benefits, including:
- Private medical benefits
- Life Assurance
- Long Service Awards
- Reward Gateway Benefits Scheme
- Discounts on food & beverage in our restaurants and sister businesses
- An exciting range of learning and development programmes & opportunities for continual progression
- Enhanced maternity pay
- Enhanced sickness pay
- Complimentary meals while on shift
- Employee Assistance Programme
- Birthday extra day off
- *Terms and conditions apply to all the above benefits
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer.
We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply.
However applicants must have the Right to Work in the UK.
Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy, available via the link.
Note to recruiters: We appreciate what you do, but we've got this one covered.
We're managing this search directly and are not engaging agency support for this role.
Thanks for your understanding.
People & Culture Manager in London employer: The Arts Club
The Arts Club is an exceptional employer that fosters a vibrant and creative work environment in the heart of London. With a strong emphasis on employee growth, we offer a range of benefits including private medical coverage, enhanced maternity pay, and exciting learning opportunities, all while ensuring a supportive culture where every team member's contribution is valued. Join us to be part of a legacy that celebrates creativity and hospitality, where your skills as a Uniform Room Coordinator / Seamstress will shine and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Arts Club!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Arts Club.
We think you need these skills to ace People & Culture Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Arts Club. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Arts Club and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Arts Club. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Arts Club's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Arts Club
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Arts Club.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Arts Club will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Arts Club and how you would contribute to adapting HR strategies.
