At a Glance
- Tasks: Lead the Brasserie team and ensure exceptional guest experiences every day.
- Company: Join The Arts Club, a prestigious private members' club in Mayfair.
- Benefits: Enjoy private medical benefits, discounts, and exciting learning opportunities.
- Other info: Opportunities for promotion and personal growth in a vibrant environment.
- Why this job: Be part of a dynamic team delivering outstanding hospitality in a luxury setting.
- Qualifications: Experience in senior restaurant management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
The Arts Club is one of London's most prestigious private members' clubs, offering exceptional hospitality, dining, and cultural experiences in the heart of Mayfair. We are currently seeking an experienced and passionate Brasserie General Manager to lead the day-to-day operation of our Brasserie and deliver outstanding service standards across the department.
As Brasserie General Manager, you will be responsible for overseeing the full operation of the Brasserie, ensuring exceptional guest experience, strong financial performance, and effective team leadership. You will work closely with senior leadership to drive operational excellence while maintaining the high standards expected within The Arts Club. This is a hands-on leadership role suited to someone with strong hospitality experience, excellent people management skills, and a genuine passion for food, service, and member engagement.
Key Responsibilities
- Oversee the daily operation of the Brasserie to ensure smooth and efficient service
- Lead, motivate, and develop the Brasserie team
- Manage recruitment, training, rotas, payroll, stock control, and ordering
- Maintain exceptional guest and member experience standards
- Monitor departmental performance and operational reporting
- Ensure compliance with company procedures, health & safety, and licensing regulations
- Drive team engagement, retention, and development through effective leadership
- Work collaboratively with senior management and attend weekly operational meetings
- Support revenue growth through service excellence and upselling initiatives
About You
We are looking for someone who:
- Has previous experience in a senior restaurant or brasserie management role within luxury hospitality
- Demonstrates strong leadership and operational management skills
- Is highly organised, proactive, and commercially aware
- Thrives in a fast-paced environment and remains calm under pressure
- Has excellent communication and relationship-building abilities
- Is passionate about delivering exceptional hospitality experiences
- Leads by example with professionalism, integrity, and positivity
In return we offer fantastic rewards and benefits (T&C's apply):
- Private medical benefits via Medicash
- Discount in over 800 retail outlets via Reward Gateway
- Discounts on food & beverage in our restaurants and sister businesses
- Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
- Enhanced sickness pay
- Life assurance
- Long Service Awards
- An exciting range of learning and development programmes
- Enhanced maternity pay
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Birthday day off
Eligibility:
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we've got it covered-so no need to call us. Thanks for understanding! Your personal data will be processed in accordance with The Arts Club's Employee Privacy Policy, available via the link.
General Manager - London employer: The Arts Club
The Arts Club is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where hospitality excellence is at the forefront. Employees benefit from a range of perks including private medical benefits, discounts across various outlets, and extensive learning and development opportunities, all while being part of a prestigious establishment that values diversity and promotes career progression.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like The Arts Club. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you can, visit the Brasserie and experience it firsthand. This not only gives you a feel for the place but also shows your genuine interest when you mention it in interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your leadership skills and operational management knowledge. Think of examples from your past roles that highlight your ability to motivate teams and deliver exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for delivering exceptional service and creating memorable experiences for our members.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in luxury hospitality management. We’re looking for specific examples that demonstrate your leadership skills and operational expertise.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Brasserie General Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Arts Club.
How to prepare for a job interview at The Arts Club
✨Know Your Venue
Before the interview, take some time to research The Arts Club and its Brasserie. Familiarise yourself with their menu, service style, and overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and develop your team, as this will be crucial for the role.
✨Demonstrate Financial Acumen
Since managing financial performance is part of the job, brush up on your knowledge of budgeting, stock control, and revenue growth strategies. Be prepared to discuss how you've previously driven profitability in a similar setting and any upselling initiatives you've implemented.
✨Engage with Passion
Your passion for hospitality should shine through during the interview. Share stories that highlight your love for food, service, and creating memorable guest experiences. This enthusiasm can set you apart and resonate well with the interviewers looking for someone who embodies their commitment to exceptional service.
