At a Glance
- Tasks: Lead daily operations and deliver exceptional service in a premium dining environment.
- Company: Join The Arts Club, a historic venue for creativity and hospitality.
- Benefits: Enjoy private medical benefits, discounts, and exciting learning opportunities.
- Other info: This is a maternity cover position with excellent career progression potential.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: Experience in a senior hospitality role and strong leadership skills required.
The predicted salary is between 38000 - 40000 £ per year.
Deputy General Manager - Maternity cover - London A Stage Unlike Any Other
In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof.
Charles Dickens dined here.
Whistler argued here.
Rodin was inspired here.
The Arts Club was born not as a venue, but as a living expression of creative life - and it has never stopped.
At the heart of that life today are the people and spaces that bring our club to life every day.
This is more than an operation - it is an environment where members connect, create, and return time and time again because something about it feels truly special.
It takes an exceptional person to be part of that.
That person might be you.
The Role We're looking for an experienced and passionate Deputy General Manager to support the General Manager in leading the day-to-day operations of our Brasserie.
This is a fixed-term maternity cover position for an initial period of 6-12 months.
This is a hands-on leadership role where you'll be responsible for delivering exceptional service, driving commercial performance, developing your team, and ensuring the highest operational standards.
In the absence of the General Manager, you will take full responsibility for the operation.
Key Responsibilities
- Support the General Manager in the daily operation of the Brasserie.
- Lead, coach and develop departmental managers and front-of-house teams.
- Deliver an outstanding member and guest experience.
- Drive sales, control costs and support financial performance.
- Ensure high standards of service, cleanliness and presentation.
- Oversee recruitment, training and performance management.
- Maintain compliance with company policies and all Health & Safety, Food Safety and licensing regulations.
- Act as Duty Manager and lead the business in the General Manager's absence.
About You
- Previous experience as a Deputy General Manager, Assistant General Manager or Senior Restaurant Manager in a premium hospitality environment.
- A confident and inspiring leader with excellent people management skills.
- Commercially minded with experience managing budgets and labour costs.
- Passionate about delivering exceptional guest experiences.
- Highly organised, proactive and able to perform under pressure.
If you're an ambitious hospitality professional looking to take the next step in your career within a premium dining environment, we'd love to hear from you.
- In return, we offer an excellent range of rewards and benefits, including:
- Private medical benefits
- Life Assurance
- Long Service Awards
- Reward Gateway Benefits Scheme
- Discounts on food & beverage in our restaurants and sister businesses
- An exciting range of learning and development programmes & opportunities for continual progression
- Enhanced maternity pay
- Enhanced sickness pay
- Complimentary meals while on shift
- Employee Assistance Programme
- Birthday extra day off
- *Terms and conditions apply to all the above benefits
- Eligibility
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer.
We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply.
However applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we've got it covered - so no need to call us. Thanks for understanding!
Disclaimer: Your personal data will be processed in accordance with The Arts Club's Employee Privacy Policy (available via the link).
As part of our recruitment activities, we may share your application and CV with companies within The Arts Club group and affiliated businesses where this is necessary or relevant to your application or potential future roles.
Deputy General Manager - Maternity cover - London employer: The Arts Club
The Arts Club is an exceptional employer, offering a unique opportunity to lead one of London's most distinguished dining spaces, The Brasserie. With a commitment to employee growth and development, we provide comprehensive benefits including private medical care, dining discounts, and a supportive work culture that values creativity and excellence. Join us in honouring a rich legacy while shaping the future of hospitality in a vibrant and historic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Maternity cover - London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Deputy General Manager - Maternity cover - London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at The Arts Club
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at The Arts Club. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
