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- Tasks: Ensure smooth operations at Ofelia, optimising lunch and dinner service.
- Company: The Arts Club, a historic private members' club in Mayfair.
- Benefits: Private medical benefits, discounts, enhanced pay, and exciting development programmes.
- Why this job: Join a vibrant team and engage with guests in a creative environment.
- Qualifications: Experience in high-volume restaurants or private clubs, excellent communication skills.
- Other info: Opportunities for promotion and continual progression in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.
About the role
The Assistant Manager will be responsible for ensuring the seamless operation of Ofelia, optimising efficiency across lunch and dinner service while also overseeing the department. They will support the General Manager in planning and executing both operational and administrative strategies. This role will require dedication, with late nights being an essential part of maintaining smooth and effective management.
In a nutshell:
- To effectively monitor training and development for new members of the team
- To continually review and promote the training and development of all departmental personnel through effective performance reviews and clearly defined skills training
- Attend weekly HOD, Events meetings and pass relevant information to your team whilst the General Manager is on annual leave
- To be fully accountable for operational payroll and ensure that any projected excess to budget/forecast is authorised by the COO whilst the General Manager is on annual leave
- To ensure that an effective structure of communication is maintained at all times to ensure that team are fully informed of all relevant information pertaining to their role
- Actively engage with guests, providing personalized service and ensuring their needs are met with warmth and professionalism
- Monitor service quality, efficiency, and guest satisfaction, addressing any issues proactively
About you:
- A hands-on approach with a ‘can-do’ spirit
- Must be proactive with a meticulous eye for detail
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Ability to find creative solutions while taking ownership for all duties and tasks assigned
- Excellent written and verbal communication skills
- Copes well with pressure and changes to the working environment
- Prepared to work in challenging and demanding situations which may be beyond normal areas of responsibility
Other Key Skills:
- Engages with guests and team members in a warm and friendly manner
- Experience in high-volume restaurants or private members' club
- Takes ownership and demonstrates an understanding of enquiries/ requests
- Is highly motivated and motivational to those around them
In return we offer fantastic rewards and benefits (T&C’s apply):
- Private medical benefits
- Discount in over 800 retail outlets
- Discounts on food & beverage in our restaurants and sister businesses
- Enhanced sickness pay
- Life assurance
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- An exciting range of learning and development programmes
- Enhanced maternity pay
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Occupational health nurse
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!
Assistant Manager in London employer: The Arts Club
Contact Detail:
The Arts Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Don’t forget to prepare some questions for them too! This shows that you’re engaged and serious about the role. Ask about their training programmes or how they support team development—this aligns perfectly with the Assistant Manager role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re a great fit for the Assistant Manager position and express your enthusiasm for the opportunity!
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the creative arts and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and being part of our vibrant community.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in high-volume restaurants or private members' clubs, and don’t forget to mention any relevant skills like training and development. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Arts Club.
How to prepare for a job interview at The Arts Club
✨Know the Club Inside Out
Before your interview, take some time to research The Arts Club. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your People Skills
As an Assistant Manager, engaging with guests is key. Prepare examples of how you've provided exceptional service in previous roles. Think about times when you went above and beyond to ensure guest satisfaction—this will demonstrate your proactive approach.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Prepare for scenarios related to managing a busy service or resolving guest complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Highlight Your Leadership Style
The role requires overseeing team training and development. Be prepared to discuss your leadership style and how you motivate and develop team members. Share specific examples of how you've successfully led a team in a high-pressure environment.
