At a Glance
- Tasks: Support membership applications and deliver exciting cultural programming events.
- Company: Join a historic arts club known for creativity and connection.
- Benefits: Enjoy private medical benefits, discounts, and learning opportunities.
- Other info: Flexible hybrid role with excellent career progression potential.
- Why this job: Be part of a vibrant community that celebrates art and culture.
- Qualifications: Experience in membership, events, or customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
A Stage Unlike Any Other. In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here. The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped. At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation — it is an environment where members connect, create, and return time and time again because something about it feels truly special. It takes an exceptional person to be part of that. That person might be you.
We're looking for a Membership & Cultural Programming Executive to support both the end-to-end membership application process and the delivery of our fast-growing cultural programme. This is a hybrid operational and creative role: you'll manage the compliance, due diligence and member-facing rigour that underpins our membership base, while also providing the coordination and systems discipline that keeps our talks, podcasts and events running seamlessly — with scope to curate standalone programming moments of your own over time.
Key Responsibilities- Membership Application Management
- Generate qualified leads, issue application forms, and manage applicant inquiries via the shared inbox
- Conduct due diligence on applications (proposer/seconder letters, OFSI checks, regulatory compliance)
- Maintain accurate records, follow up on incomplete applications, and prepare files for committee review
- Flag priority applicants and identify attempts to exploit membership loopholes; process primary club swaps
- Cultural Programming Delivery
- Coordinate speaker and podcast guest logistics for The Culture Counter and other CP talks, from outreach through on-the-day delivery
- Own guestlists, function sheets and Salesforce administration for events
- Manage floor logistics on event days as the point of contact for members, speakers and internal teams (including liaison with F&B)
- Manage the Cultural Programming and Shop inbox
- Curate and deliver standalone programming moments, building a curatorial track record over time
- Help identify and onboard new speakers, contributors and partners
- Support newer CP workstreams including retail and gifting
- Conduct research to inform new programming ideas
- Project & Administrative Support
- Provide coordination support for COO-led projects: scheduling, document prep, timeline tracking
- Previous experience in membership, hospitality, events, arts programming or customer service
- Detail-oriented with strong due diligence/compliance instincts; familiarity with regulatory checks (e.g. OFSI) is a plus
- Highly organised, comfortable managing multiple applications, guestlists and deadlines simultaneously
- Polished and discreet in a member-facing environment, with excellent judgement
- Genuinely culturally curious, with informed opinions on art, culture and current affairs
- A natural relationship-builder — equally at ease with applicants, members, speakers and colleagues
- Proficient with Salesforce (or similar CRM) and Microsoft Office
In return, we offer an excellent range of rewards and benefits, including:
- Private medical benefits
- Life Assurance
- Long Service Awards
- Reward Gateway Benefits Scheme
- Discounts on food & beverage in our restaurants and sister businesses
- An exciting range of learning and development programmes & opportunities for continual progression
- Enhanced maternity pay
- Enhanced sickness pay
- Complimentary meals while on shift
- Employee Assistance Programme
- Birthday extra day off
Terms and conditions apply to all the above benefits.
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we’ve got it covered — so no need to call us. Thanks for understanding!
Disclaimer: Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy (available via the link). As part of our recruitment activities, we may share your application and CV with companies within The Arts Club group and affiliated businesses where this is necessary or relevant to your application or potential future roles.
Compensation: Competitive salary
Membership & Cultural Programming Assistant employer: The Arts Club - Membership
The Arts Club is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. Located in a historic venue that has inspired great minds, employees benefit from a range of rewards including private medical benefits, enhanced maternity pay, and opportunities for continual professional development. With a commitment to diversity and a supportive environment, this role offers the chance to engage with a passionate community while contributing to a rich cultural programme.
Contact Details:
The Arts Club - Membership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership & Cultural Programming Assistant
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We think you need these skills to ace Membership & Cultural Programming Assistant
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